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SYEP Worksite Oversight Coordinator
2 months ago
OUR MISSION: We strive to motivate and empower youth to take charge of their destinies.
OUR VISION: We foresee a society where every individual has access to a fair pathway to achievement.
PROGRAM STRUCTURE: Roads to Success (RTS) orchestrates a range of youth initiatives, including after-school programs, summer camps, retreats, conferences, and summer job opportunities, impacting thousands of young individuals across NYC annually. RTS prioritizes the youth development philosophy of the Circle of Courage in all our initiatives, fostering an atmosphere of Belonging, where youth can cultivate their Independence, enhance their Mastery skills, and engage in Generosity within their communities. Central to our initiatives are staff training methodologies that empower our young professionals to forge profoundly impactful relationships with the youth in their care, whom we refer to as Our Future Leaders, as they truly embody this title.
PRIMARY ROLE: The worksite monitors play a crucial role in overseeing and documenting the internship activities of participants during the Summer Youth Employment Program (SYEP).
ORGANIZATIONAL STRUCTURE:
Supervisor: Program Director
Supervises: Participants aged 16-24
Hours: 20 hours per week from March to June; 35 hours per week from July to August
Compensation: $23 - $25 per hour, depending on experience
KEY RESPONSIBILITIES:
- Assist in the collection of necessary program documentation at assigned worksites.
- Prioritize tasks to achieve weekly objectives.
- Demonstrate a solid background in customer service.
- Travel across the five boroughs for site evaluations.
- Submit comprehensive Monitoring logs weekly in YEPS.
- Gather timesheets weekly and ensure their accuracy.
- Collaborate and maintain effective relationships with assigned worksite supervisors.
- Communicate with the Program Director regarding any worksite assignment conflicts.
- Participate in all relevant meetings, training sessions, and supervision as required.
KNOWLEDGE & SKILLS:
- Strong verbal and written communication abilities.
- Exceptional organizational skills to maintain precise records.
- Capability to manage multiple tasks and meet deadlines.
- Professional interaction with participants, staff, clients, and community partners.
- Collaborative teamwork to achieve shared objectives.
- Cultural sensitivity and awareness.
- Professional conduct in alignment with RTS policies regarding behavior and appearance.
- Proficient in Microsoft Office Suite (Excel, PowerPoint) and Adobe.
QUALIFICATIONS:
- Bachelor's degree in Social Work, Human Services, or a related discipline; a Master's degree is preferred.
- A minimum of three years of experience in benefits administration, social services, or a related field.
- In-depth knowledge of public benefit programs.
- Strong communication, organizational, and interpersonal skills.
- Proficiency in data management and reporting systems.
- Experience in crisis intervention and support.
WORKING ENVIRONMENT:
- Work is conducted in various school facilities, which may necessitate climbing stairs.
- Typical working hours are from 9 am to 5 pm, Monday to Friday, with occasional events during evenings and weekends.
- Travel via public transportation or personal vehicle may be necessary throughout NYC.
COMPETENCIES:
- Comprehensive management of participant cohorts, including needs assessment, monitoring notes, and evaluating outcomes to ensure effective support.
- Adopts a systematic approach to implement best practices.
- Creates and maintains a safe, inclusive, and welcoming environment that prioritizes the safety and emotional well-being of all participants.
- Ability to manage program participants and foster professional growth and development.
- Efficient management of operational systems for effective documentation.
- Ability to build and sustain collaborative relationships with various stakeholders.
- Advocates for the team and its objectives.
- Represents the program, its participants, staff, and families at various levels, advocating for their needs and the program's success.
EQUAL OPPORTUNITY EMPLOYER:
We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are dedicated to fostering a diverse and inclusive workplace where all employees feel welcomed and valued. We believe that diversity and inclusion are vital to our success in serving youth.
DISCLAIMER:
This job description aims to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change over time, as determined by the organization's needs. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
