Restaurant General Manager

4 days ago

Charleston, West Virginia, United States Ruby Tuesday Full time
Job Summary

This position is responsible for overseeing the day-to-day operations of a restaurant. The incumbent is accountable for driving sales growth, achieving restaurant profitability, meeting budget targets, and fostering a culture of accountability within the restaurant. Key responsibilities include recruiting, hiring, training, coaching, and leading Managers and Team Members.

Key Responsibilities

  • Own and drive sales growth, achieve restaurant profitability, meet budget targets, and create a culture of accountability within the restaurant.
  • Responsible for all front-of-house (FOH) and heart-of-house (HOH) results, including Ecosure.
  • Ensure the CHARM service model is fully integrated by the FOH Team with every Guest.
  • Communicate company initiatives and tactics to drive sales and profitability.
  • Recruit, hire, train, develop, and communicate with all Managers and Team Members through consistent daily interactions and weekly meetings.
  • Conduct regular one-on-one's and follow-up with Managers and Team Members.
  • Reinforce Team Members' skills and Managers' leadership behaviors.
  • Identify and implement strategies to retain the best Team Members.
  • Control receiving and inventory levels and report all concerns to the Area Coach.
  • Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
  • Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
  • Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.


Requirements

  • Must be at least 21 years old.
  • High School Diploma or High School equivalency required. Bachelor's Degree preferred.
  • Prefer 2 years of hands-on restaurant management experience.
  • ServSafe Certified preferred or able to obtain certification within 90-days of employment.
  • Valid Driver's License.
  • Commitment to excellence in friendly service.
  • Proven ability to grow sales.
  • Ability to inspire and motivate others.
  • Able to analyze issues and problem solve.
  • Sets clear goals for themselves and their team.
  • Demonstrates strong verbal and written communication skills.
  • Foster collaboration and teamwork within the team.


Physical Requirements

This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift, and carry items up to 50 lbs; requires the ability to tolerate significant changes in temperature and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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