Restaurant Operations Manager

21 hours ago


Charleston, West Virginia, United States Applebee's Full time
Restaurant General Manager

As a Restaurant General Manager at Applebee's, you will be responsible for leading a team of restaurant professionals to deliver exceptional guest experiences and drive sales growth. This role requires a strong leader who can manage restaurant operations, maintain high-quality standards, and foster a positive work environment.

Key Responsibilities:
  • Manage restaurant environment to ensure a high-quality guest experience
  • Respond to guest complaints and resolve issues promptly
  • Teach and enforce alcohol awareness and build relationships with local authorities
  • Maintain adequate inventory levels and effective safety and security programs
  • Promote and manage restaurant organization, cleanliness, and sanitation
  • Manage community marketing and participate in local events to increase sales and awareness
  • Lead and develop a team of Assistant Managers, Associate Managers, Team Leads, and Team Members
  • Manage Front of the House and Back of House operations, including opening and closing procedures
  • Responsible for managing daily and weekly reports and fostering teamwork to achieve restaurant and organizational goals
Requirements:
  • Bachelor's Degree in Business or equivalent education and/or experience
  • Three to five years of prior management experience, preferably in a casual dining setting
  • Demonstrated ability to grow sales and manage a Profit & Loss Statement
  • ServSafe Alcohol and Food Certification a plus
  • Reading, writing, basic math, and verbal communication skills in English required
  • Bi-lingual experience a plus
  • Ability to work 50-55 hour work weeks and flexible schedule

Applebee's is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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