Restaurant Operations Manager
21 hours ago
As a Restaurant General Manager at Applebee's, you will be responsible for leading a team of restaurant professionals to deliver exceptional guest experiences and drive sales growth. This role requires a strong leader who can manage restaurant operations, maintain high-quality standards, and foster a positive work environment.
Key Responsibilities:- Manage restaurant environment to ensure a high-quality guest experience
- Respond to guest complaints and resolve issues promptly
- Teach and enforce alcohol awareness and build relationships with local authorities
- Maintain adequate inventory levels and effective safety and security programs
- Promote and manage restaurant organization, cleanliness, and sanitation
- Manage community marketing and participate in local events to increase sales and awareness
- Lead and develop a team of Assistant Managers, Associate Managers, Team Leads, and Team Members
- Manage Front of the House and Back of House operations, including opening and closing procedures
- Responsible for managing daily and weekly reports and fostering teamwork to achieve restaurant and organizational goals
- Bachelor's Degree in Business or equivalent education and/or experience
- Three to five years of prior management experience, preferably in a casual dining setting
- Demonstrated ability to grow sales and manage a Profit & Loss Statement
- ServSafe Alcohol and Food Certification a plus
- Reading, writing, basic math, and verbal communication skills in English required
- Bi-lingual experience a plus
- Ability to work 50-55 hour work weeks and flexible schedule
Applebee's is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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