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**Studio Operations Manager**, **Assistant Studio Manager**, **Studio Supervisor Assistant**

2 months ago

Broomfield, Colorado, United States BODY20 North Broomfield Full time
Job Description

**About the Role**

BODY20 North Broomfield is seeking a highly motivated and organized individual to fill the position of Assistant Manager at our rapidly expanding studio. As a vital support member of the leadership team, the successful candidate will assist the Studio Manager in daily operations, sales, staff development, and ensuring exceptional customer service, while upholding brand standards.

Key Responsibilities

  • Provide support to the Studio Manager in all aspects of studio operations and profitability, including revenue targets, inventory management, payroll, cost controls, and facility upkeep.
  • Assist in the training, development, and support of Sales Team and Coaches under the guidance of the Studio Manager.
  • Collaborate with the Studio Manager to achieve performance metrics, including staffing levels within budget constraints to meet studio demand.
  • Attend directed monthly meetings and corporate webinars as required.
  • Aid in maintaining optimal staffing levels within budget constraints to meet studio demand.
  • Assist in conducting staff meetings and 1-on-1 sessions with Sales Associates and Coaches as directed by the Studio Manager.
  • Ensure adherence to front desk procedures, including Member Check-In, handling Telephone Inquiries, managing Past Due Accounts, and conducting Customer Care calls, under the supervision of the Studio Manager.
  • Support the planning and promotion of monthly special events for the studio.
  • Contribute to the cleanliness, maintenance, and operational functionality of the facility under the guidance of the Studio Manager.
  • Attend and run promotional events both during the week and weekend.
  • Additional tasks and responsibilities as needed.

Requirements

  • Previous experience in customer service demonstrating strong interpersonal skills.
  • Familiarity with sales operations in boutique fitness or related industry is a plus.
  • Pursuing or possess an Associate or bachelors degree in business or related field is advantageous.
  • Previous experience in a supportive role in a managerial setting is desirable.

About Us

BODY20 is dedicated to maximizing the potential of every body through innovative fitness solutions. Our approach combines personalized training with cutting-edge technology to achieve optimal results. We are committed to creating an inclusive and supportive environment where individuals can thrive and achieve their fitness goals.