Store Operations Manager

4 weeks ago

Broomfield, Colorado, United States King Soopers Full time
Key Responsibilities

As a Store Operations Manager at King Soopers, you will be responsible for creating an exceptional customer experience through outstanding service. You will establish and maintain a safe and clean environment that encourages customers to return. You will direct and supervise all functions, duties, and activities for the department, supporting the day-to-day functions of the Grocery operations.

Requirements
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations
Preferred Qualifications
  • High school education or equivalent preferred
  • Management experience preferred
  • Grocery experience
  • Retail experience
  • Promote trust and respect among associates
  • Communicate company, department, and job-specific information to associates
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Establish performance goals for department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume throughout hours of operation
  • Train and develop associates on performance of their job and participate in the performance appraisal process
  • Adhere to all local, state, and federal laws, and company guidelines
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Inform customers of grocery specials
  • Develop and implement a department business plan to achieve desired results
  • Create and execute sales promotions in partnership with store management
  • Prepare and submit seasonal critiques for the sales and merchandising supervisor
  • Implement the period promotional plan for the department
  • Stay current with present, future, seasonal, and special ads
  • Monitor and control expenses for the department
  • Assist store management in preparing the store/department budget, profit, and loss reviews, and take appropriate action on all financial reports
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
  • Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs
  • Plan, organize, and supervise the inventory process
  • Train department associates on inventory/stocking and Computer Assisted Ordering
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity, including: robbery, theft, or fraud
Working at King Soopers

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family.

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