Help Desk Representative

3 weeks ago


Grand Rapids, Michigan, United States Stiles Machinery Full time
About the Job

This is a unique opportunity to join a dynamic company as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.

Key Tasks
  • Providing customer support via phone, email, and chat.
  • Processing customer orders and resolving any issues that may arise.
  • Working closely with the sales team to identify customer needs and provide solutions.
Qualifications
  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.


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