Front Desk Representative

3 weeks ago


Milpitas, California, United States Gold's Gym - High Note, LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold's Gym - High Note, LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and maintaining a clean and organized front desk area.

Key Responsibilities
  • Provide warm and welcoming greetings to members and guests, setting the tone for a positive experience
  • Efficiently check-in members and register guests, ensuring accurate and timely processing
  • Assist new guests with tours of the gym and answer questions about membership options
  • Process retail and concession sales, maintaining a high level of customer satisfaction
  • Clean and maintain the front desk area, ensuring a clean and organized environment
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and members
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Strong customer service skills, with a focus on providing exceptional member experiences
About Gold's Gym

With over 55 years of experience, Gold's Gym has established itself as a global leader in the fitness industry. Our commitment to providing a supportive and motivating environment for our members has earned us a reputation as a trusted and respected brand. As a member of our team, you will be part of a dynamic and supportive community that is dedicated to helping our members achieve their fitness goals.



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