Fitness Center Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused Fitness Center Representative to join our team at Taymax Group. As a Fitness Center Representative, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.
Key Responsibilities
- Member Services
- Provide a superior level of customer service to members, prospective members, and guests.
- Handle all front desk related activities, including answering phones, checking members into the system, and assisting with membership sales.
- Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Club Maintenance
- Assist in maintaining the neatness and cleanliness of the club, including completing daily assigned tasks and helping with priority cleaning lists.
- Perform walk-around and bathroom checks periodically and assist with special cleaning projects as needed.
- Qualifications
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Equal Opportunity Employer
Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse workplace environment where everyone works towards our common goal of enhancing people's lives through a high-quality fitness experience.
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