Resort Guest Experience Coordinator

4 days ago


Vail, Colorado, United States Vail Resorts Full time
Work with Us
Vail Resorts is a dynamic and growing company that offers exciting opportunities for career advancement. As a Front Desk Agent, you will be part of a team that is dedicated to delivering exceptional guest experiences and creating memorable moments for our guests.

What You'll Do
- Provide personalized service to guests
- Respond to guest inquiries and concerns
- Resolve issues related to guest rooms, amenities, and services
- Maintain accurate records and reports
- Collaborate with other departments to ensure seamless operations

What You'll Need
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations

Benefits and Compensation
- Estimated annual salary: $41,920 - $47,226
- Competitive hourly rate: $20.00 - $22.04
- Free Epic pass(es)
- Free ski and snowboard lessons
- 40% retail discounts
- Wellness benefits
- Opportunities for career growth and advancement

About Our Team
We are a team of passionate and dedicated professionals who are committed to delivering exceptional guest experiences. We believe in fostering a positive and inclusive work environment that values and respects all individuals.

  • Vail, Colorado, United States Vail Resorts Full time

    Create Unforgettable Guest MomentsAs a Front Desk Agent at Vail Resorts, you will have the opportunity to deliver exceptional guest experiences in the mountains. With a strong focus on customer service, you will be part of a dynamic team that makes a real difference in the lives of our guests.Our Team CultureWe value teamwork, camaraderie, and a passion for...


  • Vail, Colorado, United States Vacasa Full time

    About the RoleWe are seeking a highly motivated and energetic individual to join our team as a Bell Person at Lion Square Lodge. As a key member of our operations team, you will play a vital role in ensuring our guests have an exceptional experience from check-in to departure.ResponsibilitiesGreet all guests with a friendly and caring demeanor, providing...


  • Vail, Colorado, United States The Sebastian Vail Full time

    Job Description: Resort Guest Services Director\The Sebastian Vail is seeking a highly skilled and experienced individual to join our team as a Resort Guest Services Director. This role involves overseeing the daily operations of the front office department, ensuring exceptional guest experiences, efficient check-in and check-out processes, and the smooth...


  • Vail, Colorado, United States Vail Resorts Full time

    Unlock Your Potential in the MountainsVail Resorts is a leading global mountain resort company that offers unparalleled opportunities for growth and development. As a Front Desk Agent, you will play a vital role in delivering exceptional guest experiences and contributing to our mission of creating unforgettable memories for visitors from around the...


  • Vail, Colorado, United States Vail Resorts Full time

    About UsVail Resorts is a renowned operator of mountain resorts worldwide. We pride ourselves on delivering unparalleled guest experiences and fostering a culture of excellence among our staff.Salary InformationThe base pay for this position ranges from $20.00 to $24.00 per hour, with opportunities for advancement based on performance.Job...


  • Vail, Colorado, United States Marriott Full time

    Key ResponsibilitiesAs a Resort Guest Services Director, you will be responsible for managing housekeeping operations, supervising staff, and maintaining high standards of customer service. Your key responsibilities will include:Verifying guestroom status and communicating with the Front DeskInspecting guestrooms and public spaces to ensure cleanliness and...


  • Vail, Colorado, United States Crescent Hotels and Resorts Full time

    Job OverviewCrescent Hotels and Resorts is seeking a skilled and customer-focused individual to fill the role of Shuttle Driver/Bellperson. This position offers an excellent opportunity for someone who enjoys working in a dynamic environment and providing exceptional guest service.


  • Vail, Colorado, United States Vail Resorts Full time

    Job Title: HousepersonDescription: The Houseperson is responsible for maintaining the cleanliness of our resort properties, ensuring that our guests have an exceptional experience. This includes daily cleaning of guest rooms, public areas, and back-of-house spaces, as well as contributing to the hotel's commitment to high-quality guest service and...

  • Resort Houseperson

    3 days ago


    Vail, Colorado, United States Vail Resorts Full time

    About the Job: As a Houseperson, you will play a critical role in delivering exceptional guest experiences by maintaining the cleanliness of our resort properties. This includes daily cleaning of guest rooms, public areas, and back-of-house spaces, as well as contributing to the hotel's commitment to high-quality guest service and...


  • Vail, Colorado, United States Vail Resorts Full time

    Job OverviewVail Resorts is a leading provider of outdoor experiences, with a focus on delivering exceptional guest service.SalaryThe estimated salary for this role is $25 per hour.Job ResponsibilitiesGenerate sales and maintain a professional standard of guest service.Assist the Store Manager in maintaining a hardworking and professional standard of guest...


  • Vail, Colorado, United States Vail Resorts Full time

    Vail Resorts is a dynamic and fast-paced company that offers a range of exciting career opportunities. As a Housekeeper at The Hythe - Marriott Luxury Collection, you will play a critical role in ensuring that our facilities are clean and meet brand standards, providing exceptional customer service to our guests, and working collaboratively with your...


  • Vail, Colorado, United States Vail Resorts Full time

    Find Meaning and Fulfillment as a Seasonal Guest Experience SpecialistVail Resorts is dedicated to providing an unforgettable experience for our guests. As a Ticket Checker, you'll contribute to this mission by delivering exceptional guest service and ensuring a seamless experience for our visitors.Job Responsibilities: You will be responsible for greeting...


  • Vail, Colorado, United States Vail Resorts Full time

    Job OverviewVail Resorts is a leading resort company offering exceptional experiences for our guests and employees. We are seeking an Experienced Security professional to join our team.This role will be responsible for ensuring the safety and security of our guests, employees, and property while providing excellent customer service.


  • Vail, Colorado, United States Vail Resorts Full time

    Job Summary:The Mountain Experience Coordinator is responsible for creating a welcoming first impression to members and for timely delivery, retrieval, and storage of skis and equipment.About the Role:Promptly deliver member's skis to the snow when they are heading out to skiTransporting skis from car valetOrganize what skis are needed for each...


  • Vail, Colorado, United States Vail Resorts Full time

    **Discover Your Dream Career in Resort HospitalityVail Resorts is a world-class hospitality leader, offering unparalleled opportunities for career growth and development. As a Front Desk Lead, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and leading a high-performing team to deliver...


  • Vail, Colorado, United States Vail Resorts Full time

    Create Lifelong Memories as a Resort AssociateVail Resorts offers a unique opportunity to build a career while working in the mountains. As a Ticket Checker, you'll be part of a team that provides exceptional guest service and ensures a seamless experience for our visitors.Job Overview: The Ticket Checker plays a crucial role in creating an experience of a...


  • Vail, Colorado, United States Vail Resorts Full time

    Job OverviewVail Resorts is a leader in the hospitality industry, providing exceptional experiences for guests at our 40+ resorts across three continents.As a Front Desk Agent, you will be the face of the hotel, responsible for delivering top-notch customer service and ensuring that every guest has a memorable stay.Key ResponsibilitiesProvide personalized...

  • Resort Ambassador

    3 days ago


    Vail, Colorado, United States Vacasa Full time

    Vacasa is seeking a charismatic and efficient Resort Ambassador to join our team for the winter season. In this role, you'll be the face of our resort, providing exceptional customer service and ensuring our guests have a seamless stay.We offer a competitive salary of $22 per hour, with opportunities to earn more based on your skills, experience, and...


  • Vail, Colorado, United States Four Seasons Hotels Limited Full time

    About Four Seasons Hotels Limited: We are a world-renowned hospitality company that delivers exceptional guest experiences. Our team of dedicated professionals is committed to excellence in every aspect of our operations, from luxury resort services to personalized attention to detail. Our Mission: To provide unparalleled service and create unforgettable...

  • Event Manager

    4 weeks ago


    Vail, Colorado, United States Vail Resorts Full time

    About UsVail Resorts is a leading hospitality company that operates luxury resorts in the United States and abroad. We are dedicated to providing exceptional guest experiences and creating memorable moments for our visitors.