Resort Hospitality Manager

2 days ago


Vail, Colorado, United States Vail Resorts Full time

**Discover Your Dream Career in Resort Hospitality

Vail Resorts is a world-class hospitality leader, offering unparalleled opportunities for career growth and development. As a Front Desk Lead, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and leading a high-performing team to deliver outstanding service.

We are seeking a seasoned professional with prior front desk experience, excellent customer service skills, and the ability to multitask in a fast-paced environment. If you are passionate about delivering memorable guest experiences and have a keen eye for detail, we want to hear from you

**Compensation:** $22.00 - $23.76 per hour (dependent on location)

**Job Responsibilities:

  • Facilitate guest check-in and check-out processes
  • Provide expert guidance on guest billing issues
  • Manage and maintain brand standards of guest service

**Required Skills and Qualifications:**

  • Prior front desk experience required
  • Excellent customer service skills
  • Ability to multitask in a fast-paced environment

**Benefits:*

  • Ski passes for employees
  • Employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Referral Program


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