Resort Hospitality Manager
2 days ago
**Discover Your Dream Career in Resort Hospitality
Vail Resorts is a world-class hospitality leader, offering unparalleled opportunities for career growth and development. As a Front Desk Lead, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and leading a high-performing team to deliver outstanding service.
We are seeking a seasoned professional with prior front desk experience, excellent customer service skills, and the ability to multitask in a fast-paced environment. If you are passionate about delivering memorable guest experiences and have a keen eye for detail, we want to hear from you
**Compensation:** $22.00 - $23.76 per hour (dependent on location)
**Job Responsibilities:
- Facilitate guest check-in and check-out processes
- Provide expert guidance on guest billing issues
- Manage and maintain brand standards of guest service
**Required Skills and Qualifications:**
- Prior front desk experience required
- Excellent customer service skills
- Ability to multitask in a fast-paced environment
**Benefits:*
- Ski passes for employees
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Referral Program
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