Amerant Bank Arena Event Staff

3 days ago


Fort Lauderdale, Florida, United States The Florida Panthers Full time
An Unforgettable Experience Awaits with The Florida Panthers

We are seeking enthusiastic and dedicated individuals to join our team as Guest Experience Staff at Amerant Bank Arena. As a valued member of our event operations team, you will have the opportunity to contribute to the success of our organization while creating unforgettable experiences for our guests.

This hourly part-time position offers flexibility and adaptability, with the possibility of working on a variety of events, including hockey games, concerts, and other entertainment events. To succeed in this role, you will need excellent communication skills, a strong commitment to customer service, and the ability to work well under pressure.

Key Responsibilities:

  • Provide a high-quality of customer service interaction with all fans, setting a tone for the overall entertainment experience
  • Monitor fan behavior and resolve issues within designated areas
  • Prevent access to those who are not properly credentialed for the events

Requirements:

  • Must be 16 years of age or older
  • Exhibit an upbeat, friendly fan service-oriented attitude
  • Proactively assist guests and possess great guest relations skills
  • Customer services skills (at least 6 months of experience is preferred)
  • Ability to work positively in a fast-paced environment

About Our Culture:

The Florida Panthers are proud to be an equal opportunity employer and a leader in diversity and inclusion. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work. If you share our passion for delivering exceptional customer experiences and making a positive impact in our community, we encourage you to apply for this exciting opportunity.



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