Guest Experience Team Member
24 hours ago
The Florida Panthers are seeking highly motivated and customer-focused individuals to join our team as Guest Experience Staff. As a key member of our event operations team, you will play a vital role in ensuring the safety and comfort of all guests at Amerant Bank Arena.
This is an hourly part-time position that requires flexibility and adaptability. You will be working on a variety of events, including hockey games, concerts, and other entertainment events. The ideal candidate will have excellent communication skills, a strong commitment to customer service, and the ability to work well under pressure.
Key Responsibilities:
- Greet and welcome guests as they enter Amerant Bank Arena
- Provide exceptional customer service to enhance the guest experience
- Proactively assist guests with any questions or concerns they may have
- Understand and enforce all Amerant Bank Arena policies and procedures
Requirements:
- Must be 16 years of age or older
- Exhibit an upbeat, friendly fan service-oriented attitude
- Proactively assist guests and possess great guest relations skills
- Customer services skills (at least 6 months of experience is preferred)
- Ability to work positively in a fast-paced environment
About Us:
The Florida Panthers Hockey Club is committed to providing a world-class experience for our fans. We strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion into all aspects of our culture and our business.
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