Concessions Stand Team Member

1 week ago


Fort Lauderdale, Florida, United States The Florida Panthers Full time

**Join Our Team and Make Memories**

About the Position:

We are seeking a friendly and attentive Concessions Stand Team Member to join our team at the Amerant Bank Arena. As a team member, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

The ideal candidate will have a positive attitude, strong communication skills, and the ability to work well under pressure. They must also be comfortable working in a fast-paced environment and able to lift up to 50lbs.

Responsibilities:

  • Greet guests and take food and beverage orders in a timely and efficient manner
  • Work with team members to ensure excellent customer service standards are met
  • Accurately process transactions using the POS system
  • Expedite guest food orders promptly at concession stands and/or portables
  • Assist with pre-event setup, including stocking product and setting up cashier/prep stations
  • Thoroughly complete all station breakdown responsibilities
  • Practice proper product control and handling of all inventory and equipment
  • Partner with other team members to ensure food and beverage quality
  • Assist in preparation of food items
  • Understand and follow all Health Department Food & Safety regulations
  • Understand and properly execute responsible alcohol service
  • Maintain organization and cleanliness of all areas within the concession stand
  • Be comfortable with the arena and know how to navigate personally, as well as assist guests
  • Support any other Food & Beverage department as needed
  • Other tasks assigned by supervisors and managers

Requirements:

  • Must be a minimum of 18 years of age
  • Previous customer service and sales experience a plus
  • Ability to work in a fast-paced environment where guest satisfaction is always the goal
  • Strong communication skills
  • Ability to lift up to 50lbs and stand/walk for extended periods without sitting

Salary: $13-$16 per hour (dependent on experience)

Benefits: Flexible scheduling, opportunity for advancement, and a fun work environment

Location: Amerant Bank Arena, Fort Lauderdale, FL



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