Supervisor - Parking Operations

5 days ago


Cleveland, Ohio, United States SP+ Full time
Job Summary

**About SP+**

SP+ is a leading provider of parking and transportation solutions, driven by our commitment to making every moment matter for a world on the go.

**Job Description**

We are seeking a highly motivated and detail-oriented Parking Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our parking locations, adhering to contractual guidelines and company policies.

Key Responsibilities:

  • Participate in initiatives to enhance client and customer satisfaction.
  • Assist in the management of daily activities at assigned locations.
  • Support management duties as assigned.
  • Provide exceptional customer service.
  • Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills, and other hazards.
  • Be prepared to substitute for any position as needed.
  • Have a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area.
  • Perform other duties as required.

Requirements:

  • High school diploma or equivalent required; related experience or training preferred.
  • Excellent communication and customer service skills.
  • Ability to adapt to changing work environments and priorities.
  • Sound judgment and decision-making skills.
  • Valid state-issued driver's license and acceptable driving record (if required to drive a company vehicle).

Physical Demands:

  • Frequent sitting, standing, walking, using hands and fingers, and talking.
  • Occasional climbing, balancing, stooping, kneeling, or crouching.
  • Lifting and/or moving up to 25 pounds.
  • Specific vision abilities required include close vision, peripheral vision, and ability to adjust focus.

Equal Opportunity Employer:

SP+ is an equal opportunity employer committed to diversity and inclusion. We do not discriminate against any employee or applicant based on race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected characteristics.


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