Customer Service Specialist

3 weeks ago


Framingham, Massachusetts, United States Uniqlo Co., Ltd. Full time

Job Summary

The Seasonal Sales Associate is a customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in, and closing the sale.

Key Responsibilities

  • Maintain brand and operational standards (visual, cleanliness, etc.)
  • Process shipment and ensure all merchandise is represented on the floor in full size run
  • Assist management to identify and resolve issues in the store
  • Provide product and brand knowledge to customers
  • Follow all company policy and procedures & notify management of any infractions
  • Assist with special projects as assigned by management

Requirements

Ability to work a flexible schedule that meets the business needs, including evenings and weekends

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or because of any other status or condition protected by applicable federal, state, or local law.



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