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Office Operations Coordinator

2 months ago


Birmingham, Alabama, United States Tommy Nobis Center Full time

Administrative Support Specialist

Job Tracking ID : Job Location : Birmingham, AL Job Type : Full-Time/Regular

Position Overview:

The Administrative Support Specialist plays a vital role in ensuring efficient office operations and effective communication within the organization. Reporting to the Program Manager, this position is responsible for a range of administrative tasks and mailroom services. The specialist utilizes their knowledge and discretion to manage various assignments that involve multiple steps and varying sequences. This role requires selecting appropriate methods for task completion and addressing issues that cannot be resolved through standard procedures.

Key Responsibilities:

General Administrative Duties:

Manage incoming calls and visitors, directing them to the appropriate personnel or department. Maintain and update reservation calendars based on incoming data. Coordinate repair requests for office facilities and equipment, ensuring proper documentation is shared with relevant staff. Handle the distribution of incoming mail and manage outgoing mail processes in line with established protocols. Set up necessary equipment for virtual meetings and training sessions, including arranging seating and equipment as required. Perform photocopying and filing tasks in accordance with office procedures. Organize and distribute incoming faxes efficiently.

Inventory Management:

Oversee inventory control for office supplies, implementing both initial setup and ongoing management processes to ensure stock availability and accountability.

Equipment Oversight:

Act as the primary contact for troubleshooting office equipment issues, coordinating maintenance and repairs as necessary.

Mail Handling:

Manage all incoming and outgoing mail, ensuring proper sorting and distribution based on organizational needs. Handle special mail services, including registered and certified mail, ensuring secure and timely delivery. Conduct research on misaddressed mail to ensure proper delivery. Collect and meter outgoing mail to optimize postage costs. Provide document distribution services for internal policies and maintain updated distribution lists.

Reporting Duties:

Prepare and submit monthly reports detailing mail handling activities and workload data. Assist in compiling data for budget submissions and management reviews.

Required Qualifications:

High school diploma or equivalent experience. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. Previous experience in an office or mailroom environment is preferred.

Skills and Abilities:

Strong interpersonal skills with a focus on customer service. Excellent written and verbal communication abilities. Strong organizational skills and attention to detail. Ability to work independently and collaboratively within a team.

Work Environment:

The work environment is characterized by a standard office setting, requiring the ability to perform various physical tasks and adhere to safety regulations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Note:

This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and duties.