Medical Office Coordinator

2 days ago


Birmingham, Alabama, United States Prestige Staffing Full time
Medical Front Desk Job Description

We are seeking a highly organized and detail-oriented Medical Front Desk professional to join our team at Prestige Staffing. As a Medical Front Desk, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a smooth and efficient experience.

Responsibilities:
  • Greet patients and family members, answer questions, and provide clear instructions on the check-in process.
  • Assist with the check-in process, including kiosks and collection of relevant documents.
  • Act as a patient escort when necessary, ensuring timely and safe transportation.
  • Prepare patient files while maintaining confidentiality and adhering to HIPAA guidelines.
  • Notify relevant staff of patient arrivals, ensuring seamless communication and coordination.
  • Perform check-out functions using EMR systems, accurately documenting patient information.
  • Schedule follow-up appointments according to physician availability, ensuring timely and efficient scheduling.
  • Provide patients with instructions for imaging and other services, ensuring clear understanding and compliance.
  • Manage the collection, organization, and distribution of superbills, maintaining accurate records and ensuring timely payment.
Requirements:
  • Understanding of medical terminology and prior experience in a medical office setting.
  • Excellent interpersonal and communication skills, with the ability to engage with diverse individuals.
  • Ability to work independently or as part of a team in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Proficient in typing and using office equipment, including PC, MS Office, EMR systems, and multi-line phone.
Benefits:
  • Medical, Dental, Vision coverage through Blue Cross Blue Shield.
  • Paid Time Off (PTO) available after 90 days.
  • 401k eligibility after 1 year of employment.
Work Hours:

Monday to Friday, 8:00 AM - 5:00 PM.



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