Retail Sales Specialist

2 weeks ago


Mission Viejo, California, United States Chronotoys Full time

Chronotoys is seeking a dedicated retail Sales Associate to manage various sales responsibilities, from identifying potential customers to finalizing transactions.

The role involves collaborating closely with clients to understand their preferences, addressing inquiries regarding our offerings, and suggesting suitable options.

Successful candidates will be adept at swiftly resolving customer issues and ensuring optimal satisfaction.

To excel in this position, you should remain informed about product specifications and uphold the store's visual standards.

Ultimately, the primary goal of a Sales Associate is to deliver outstanding customer service while consistently achieving the store's sales objectives.


Key Responsibilities:
  • Provide exceptional customer service through direct interaction with clients.
  • Foster a positive store environment characterized by honesty, integrity, and respect.
  • Process customer transactions accurately and return change according to established procedures.
  • Adhere to merchandising standards and maintain visual presentation.
  • Prepare and organize merchandise for display on the sales floor.
  • Engage in store recovery tasks as necessary throughout the day.
  • Maintain cleanliness and organization on the sales floor and contribute to overall store upkeep.
Requirements:
  • Demonstrated customer service expertise.
  • Flexibility to work varied hours to meet business demands.
  • Strong organizational skills with a keen attention to detail.
  • Able to manage multiple tasks simultaneously.
  • Adaptable to changes in direction or unexpected circumstances.
  • Excellent communication abilities.
  • Capable of lifting heavy items with or without reasonable accommodation.
  • Collaborative team player with peers and supervisors.
  • Prior retail experience is preferred.
  • Awareness of current trends and pop culture is a plus.


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