Retail Sales Representative

2 weeks ago


Mission Viejo, California, United States Chronotoys Full time

We are seeking a motivated retail Sales Associate to take charge of various sales responsibilities, ranging from lead generation to finalizing sales transactions.

The role involves closely collaborating with customers to identify their needs, addressing inquiries regarding our products, and suggesting suitable solutions.

It is essential to effectively resolve customer issues and ensure the highest level of client satisfaction.

To excel as a Sales Associate, you should keep abreast of product features and maintain the store's visual standards.

Ultimately, the primary objective of a sales associate is to deliver outstanding customer service while consistently achieving the store's sales targets.


Key Responsibilities:
  • Provide exceptional customer service through direct interaction with customers.
  • Foster and promote a positive store culture characterized by honesty, integrity, and respect.
  • Accurately process customer transactions and handle cash according to established procedures.
  • Uphold merchandising standards and adhere to established guidelines.
  • Efficiently prepare and organize merchandise for display on the sales floor.
  • Engage in store recovery activities as necessary throughout the day.
  • Maintain cleanliness and organizational standards for the sales area and contribute to the overall upkeep of the store.
Requirements:
  • Demonstrated excellent customer service abilities.
  • Willingness to work a flexible schedule to meet business demands.
  • Strong organizational skills with meticulous attention to detail.
  • Able to manage multiple tasks simultaneously.
  • Adaptable to changes in direction or unexpected situations.
  • Effective communication skills.
  • Capable of lifting heavy items with or without reasonable accommodation.
  • Collaborative team player with peers and supervisors to achieve objectives.
  • Prior retail experience is preferred.
  • Awareness of current trends and pop culture is advantageous.


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