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Retail Sales Specialist

2 months ago

Mission Viejo, California, United States A9 Full time

Job Title:
Retail Sales Specialist

Location:
A9 Boutique

Hours:
Part Time

Reporting:
Store Manager

About Us

At A9, we are dedicated to demonstrating that purchasing responsibly, enjoying quality, and contributing positively can coexist harmoniously.

Our commitment to crafting the most sustainable products using premium materials, combined with the timeless elegance and versatility of our offerings, drives us to make luxury accessible and enjoyable for everyone.

We take pride in our industry recognition, having received numerous accolades that affirm our leadership in sustainable practices:



Industry Recognition:
  • Ethical Retailer of the Year 2021
  • Queen's Award for Sustainable Practices 2022
  • Responsible Business of the Year 2022
  • Best Sustainable Brand 2022

We are a digital-first, customer-centric, inclusive brand led by women, focused on nurturing meaningful connections with our community, which is the cornerstone of our success.

We are seeking a unique individual to join our team and help us make luxury an everyday experience for all.

Key Responsibilities

As a Retail Sales Specialist, you will play a vital role in enhancing the customer experience at A9.

Sales and Customer Engagement:
• Meet individual sales and performance targets by providing outstanding service to customers.
• Exhibit extensive product knowledge and a passion for A9's values and mission.
• Confidently deliver in-store services, ensuring customer satisfaction.

Team Collaboration:
• Adhere to A9's policies and procedures consistently.
• Follow instructions to efficiently manage tasks in a dynamic environment.
• Maintain exceptional personal grooming and presentation standards.

Operational Support:
• Assist management with operational duties, including inventory management and visual merchandising.

What We Seek

• A customer-focused mindset with a strong desire to drive sales.
• Excellent communication and interpersonal abilities.
• Willingness to go above and beyond to meet customer expectations.
• Ability to work collaboratively within a team.
• Capacity to thrive under pressure in a fast-paced setting.
• Positive, proactive attitude with a willingness to follow guidance.

To Succeed at A9...

• You are action-oriented.
• You are a collaborative team member.
• You exhibit humility and honesty.
• You are approachable and supportive to others.
• You are hands-on and eager to tackle challenges.
• You are resilient and adaptable.
• You possess an entrepreneurial spirit and passion for your work.
• You are committed to continuous learning and improvement.

Additional Requirements

• Ability to provide documentation for work authorization.
• Willingness to travel to other locations as needed.

Our Commitment

Our mission is to be the leading accessible luxury brand by delivering exceptional quality, design, and customer service.

Our Values:
  • Customer-Centric: Our customers are at the heart of everything we do.
  • Respectful: We treat everyone with dignity and assume positive intent.
  • Dynamic: We are passionate and strive to reach our customers swiftly.
  • Exceptional: We continuously seek to learn and improve.
  • Commercially Minded: We make informed decisions that create value.

A9 is committed to fostering an inclusive culture where opportunities for growth and advancement are available to all. We celebrate the diverse voices of our employees and customers.


This job description is not exhaustive and may be adjusted to meet the evolving needs of the business.