Medical Writing Operations Director

3 weeks ago


Auburn, Washington, United States Raymond Handling Concepts Full time

Job Title: Medical Writing Operations Director

Job Summary:

We are seeking a highly skilled Medical Writing Operations Director to join our team at Raymond Handling Concepts. As a key member of our Service Department, you will be responsible for providing technical support at the field level and assisting the DSM in directing and supporting the Field Service Technicians assigned to the team.

Key Responsibilities:

  • Provide technical support at the field level
  • Assist the DSM in directing and supporting the Field Service Technicians
  • Assist in the supervision of several employees as direct reports
  • Manage employee's timecard utilizing the company's Time and Attendance system
  • Direct and prepare reports for Service Department Senior leadership
  • Participate in Company or Department projects
  • Ensure employees and team are following all Company Policies
  • Work closely with other departments and communicate with all levels of employees, customers, and Manufacturers both verbally and in writing

Requirements:

  • Minimum of 5 years field breakdown experience or comparable service experience
  • Level 2 Certification is preferred
  • Excellent organizational and time management skills
  • Ability to communicate effectively with customer representatives and with all levels of RW management

Travel Requirement:

This position will be based in the field and require daily travel within assigned territories.

Benefits:

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with.


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