Operations Manager

5 days ago


Auburn, Washington, United States Prism Specialties Full time
Operations Manager Job Description

We are seeking a highly skilled and experienced Operations Manager to lead our team in providing exceptional restoration services to our clients. As an Operations Manager at Prism Specialties, you will be responsible for managing the day-to-day operations of our restoration services, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:
  • Manage the flow of work with technicians, ensuring that all tasks are completed on time and to the highest standard.
  • Discipline employees when necessary, ensuring that they adhere to company policies and procedures.
  • Train new employees on company processes and procedures, as well as safety protocols.
  • Ensure that all technicians have the necessary personal protective equipment (PPE) to perform their duties safely.
  • Organize the warehouse to ensure a clean and safe working environment.
  • Prepare reports for the owner to show technician efficiency and profitability.
  • Manage and schedule pick-ups and deliveries, ensuring that all tasks are completed on time.
  • Inspect vehicles before and after use, ensuring that all items are stocked and clean for next use.
  • Manage the usage of chemicals, dry ice, supplies, and equipment to ensure proper usage and safety.
Requirements:
  • Minimum of 2 years of management experience.
  • Basic mechanical skills to troubleshoot, disassemble, and reassemble a wide array of household electrical equipment.
  • Able to operate a motor vehicle with a clean driving record.
  • Great communication skills, able to speak clearly and read/write English fluently.
  • Neat, well-groomed appearance.
  • Must be a self-starter, able to excel and manage with minimum direction.
  • Must be able to manage up to 14+ employees, ensuring maximum revenue is generated by employees.

Prism Specialties is a world-class operation in restoring electronics, art, textiles, and documents quickly and effectively. We provide high-quality and cost-effective restoration services to contractors, claims professionals, and homeowners. If you are a motivated and experienced Operations Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.


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