Medical Scheduler

7 days ago


Scottsdale, Arizona, United States LivWell Infusions Full time
Job Title: Remote Medical Scheduler

We are seeking a detail-oriented and organized Remote Medical Scheduler to join our healthcare team at LivWell Infusions.

Job Summary

The ideal candidate will be responsible for managing patient appointments, coordinating schedules for medical staff, and ensuring smooth daily operations from a remote setting.

Key Responsibilities
  • Schedule and Manage Patient Appointments: Efficiently schedule and manage patient appointments, considering factors such as urgency, clinician availability, and patient preferences.
  • Handle High Volumes of Calls and Emails: Handle high volumes of phone calls and emails, responding to patient inquiries and addressing scheduling concerns.
  • Maintain Accurate Patient Records: Maintain accurate and up-to-date patient records and information in our electronic medical record (EMR) system.
  • Collaborate with Healthcare Staff: Collaborate with healthcare clinicians and administrative staff to resolve scheduling conflicts and optimize resource utilization.
  • Process Appointment Changes: Process appointment changes, cancellations, and reschedules promptly.
  • Ensure Compliance: Ensure compliance with patient confidentiality regulations and facility policies.
Qualifications
  • Education: High school diploma required; associate's or bachelor's degree preferred.
  • Experience: Minimum of 2 years of experience in a healthcare setting, preferably in a scheduling role.
  • Skills: Proficiency in medical scheduling software and EMR systems, strong knowledge of medical terminology and insurance procedures, excellent communication and customer service skills, ability to multitask, prioritize work, and maintain a high level of accuracy.
Work Environment
  • Remote Position: Full-time remote position (after training), 40 hours per week.
  • Flexible Schedule: Flexible schedule may be required to accommodate patient needs across different time zones.
  • Home Office Setup: Home office setup with reliable internet access is essential (company will provide equipment to be successful).

The successful candidate will play a crucial role in ensuring efficient operations and positive patient experiences from a remote location.


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