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MICE Sales Executive

2 months ago

Lincoln, Nebraska, United States AccorHotels Full time
Company Overview
Why choose Accor?
At Accor, we are more than just a global leader in hospitality. We embrace individuality and provide opportunities that align with your unique personality.

We are committed to your growth and learning, ensuring that your work is meaningful. Throughout your journey with us, you will discover the endless possibilities that Accor has to offer.

By becoming part of Accor, you have the chance to craft your own narrative, and together we can envision the future of hospitality. Explore the enriching experiences that await you at Accor.
Job Responsibilities
- Respond to all inquiries within a 24-hour timeframe.
- Schedule appointments and conduct personal sales visits, telemarketing, and site inspections for both existing and prospective clients.

- Host decision-makers in the hotel’s food and beverage outlets and participate in promotional activities with them.

- Follow up on lost business opportunities and communicate relevant information to your department head.
- Negotiate with clients and prepare offers/contracts for both individual and group business.
- Contribute to monitoring the conversion rates of the Group Department.

- Stay informed about market trends and share insights with the team to implement collective strategies.

- Plan and organize business trips to enhance brand visibility in key markets.
- Attend international fairs and roadshows to establish and nurture relationships during these events.
- Maintain regular interaction with key clients, focusing on high-profile guests.
- Ensure an efficient customer database system (OPERA) is maintained, which is crucial for generating sales activity reports.

- Keep clients updated on the latest hotel developments and inform management of any changes in client profiles.

- Identify and pursue new customers and sales opportunities, initiating action plans to secure new business for the hotel.

- Assist the Credit Department in timely follow-ups on outstanding account balances.
- Come prepared for weekly Sales and Revenue meetings.
- Build and sustain strong relationships with all Accor Regional and Global Sales Offices.
- Be knowledgeable about all fire, health, safety, emergency, and security protocols within the hotel.

- Keep the Director of Sales promptly informed of any issues or concerns to ensure timely corrective actions.

- Adhere to the Department and Hotel's standard operating procedures (SOPs).
- Maintain strict confidentiality of information within the Department and Hotel.
- Execute duties, projects, and other assignments as directed by the Director of Sales.
Qualifications
- A minimum of 5 years of experience in a sales role, preferably within a premium hotel environment.
- Degree/Diploma in Hotel Management or Business Administration.
- Proficient in Opera and Microsoft Office.
- Familiarity with local culture and prior experience in the region.
- Fluency in English is essential.
Additional Information
- Strong leadership and interpersonal abilities.
- High integrity and professionalism.
- Capacity to manage multiple tasks and prioritize effectively.
- A proactive and results-driven approach.

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