Store Operations Manager

4 weeks ago


Washington, United States Wawa Full time
Job Summary

The General Manager is responsible for the overall success of the store, ensuring excellent customer service, efficient operations, and a positive shopping experience for all customers.

Key Responsibilities
  • Lead and manage the store team to achieve sales and profit goals
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage store operations, including inventory management, cash handling, and safety procedures
  • Ensure compliance with company policies and procedures, as well as federal and local laws
  • Build relationships with community partners to promote the store and its services
Requirements
  • Bachelor's degree in Business or related field preferred
  • Experience leading, selecting, training, and performance managing staff
  • Excellent customer service, communication, and leadership skills
  • Ability to work well individually and in a team environment
  • Flexibility to work all shifts, weekends, and holidays, based on business needs
Benefits

Eligible for monthly bonus incentives and extensive benefits, including health benefits, ESOP, 401(k), Education Assistant Program, and more.

Wawa is an equal opportunity employer and maintains a work environment in which Associates are treated fairly and with respect.



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