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Business Strategy Lead

2 months ago

Colorado Springs, Colorado, United States USAA Full time
About the Role

As a Business Advisor Lead at USAA, you will play a critical role in driving business growth and optimization. You will be responsible for providing strategic guidance and mentorship to team members, identifying opportunities for process improvements, and developing solutions to enhance business programs and projects.

Key Responsibilities
  • Identify compliance and profit growth opportunities and provide mentorship on procedure and process improvements to influence business optimization.
  • Provide gap analysis, recommendations, and strategic direction to enhance business programs, projects, and processes in a client consulting capacity.
  • Leverage standard processes gained from expert industry knowledge to find opportunities for business efficiencies and provide expert mentorship strategy, planning, and problem-solving to help the business succeed in the marketplace.
  • Identify strategic partners and team members to successfully communicate programs' strategic impact.
  • Responsible for supervising risks within the internal control environment and advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners.
  • May lead efforts to conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and detail these issues.
  • Monitors, develops, and communicates audit testing, control testing, and examination requests.
  • Leads the development, management of consistent execution of operational reporting and provides trend analyses and solutions.
  • Serves as a coach and mentor and on-the-job trainer for other team members.
  • Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
Requirements
  • Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
  • 8 years of project management, process consulting, or business optimization planning within the financial services industry.
  • Advanced knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserve, KDIM, Fidelity, Metric Stream, or other industry-related applications.
  • Extensive experience developing solutions and recommendations that will increase efficiency and improve business processes, projects, and programs, to include handling performance and profitability.
  • Knowledgeable in the applications of Agile process and procedures.
  • Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB.
  • Experience in developing communications and delivering key information effectively to partners and all levels of management to influence decisions centered around business optimization.
  • Sound understanding of various applications and processes encompassing business development, business intelligence, analytics, data integration, and business process automation.
  • Expert level of experience in negotiating, prioritizing, consulting, and influencing to all levels of management to achieve influence business decisions and achieve desired business results.
  • Experienced knowledge of Microsoft Office tools.
What We Offer
  • Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
  • Benefits: At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.