Member Team Lead

2 weeks ago


Colorado Springs, Colorado, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Member Team Lead to join our Business Operations team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Lead a team of associates in providing member service, resolving issues, and ensuring a positive shopping experience.
  • Develop and implement strategies to drive sales growth, improve member satisfaction, and increase loyalty.
  • Collaborate with other departments to ensure seamless execution of business initiatives and projects.
  • Provide coaching, training, and development opportunities to associates to enhance their skills and knowledge.
  • Monitor and analyze sales data, member feedback, and other metrics to inform business decisions and drive improvement.
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience.
  • Ability to lead a team, supervise, and develop associates.
  • Strong communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive hourly wage range: $21.00 - $29.00.
  • Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
  • Benefits, including health, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.


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