Dining Room Supervisor

2 days ago


Charlottesville, Virginia, United States Thompson Hospitality Full time
Lead Dining Room Supervisor

At Thompson Hospitality, we're seeking a highly skilled and experienced Dining Room Supervisor to join our team at The Ridley, a premier dining destination in Charlottesville. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our dining room.

Key Responsibilities:
  • Manage restaurant operations to enhance customer satisfaction and loyalty.
  • Supervise and train dining staff to provide exceptional service and maintain high standards of quality.
  • Handle reservations and optimize seating arrangements to ensure a seamless dining experience.
  • Ensure accuracy in order taking and transmission to the kitchen, promoting efficient service and minimizing errors.
  • Promote upselling and maintain a strong grasp of our menu to drive revenue growth.
  • Resolve conflicts among staff and address customer concerns in a professional and courteous manner.
  • Uphold health, safety, and sanitation regulations to maintain a clean and inviting dining environment.
  • Collaborate with kitchen staff to ensure efficient service and maintain high standards of quality.
  • Maintain a clean and inviting dining environment, adhering to Thompson Hospitality's high standards.
Requirements:
  • Previous experience in restaurant or hospitality management, with a proven track record of success.
  • Strong communication and leadership skills, with the ability to motivate and inspire team members.
  • Knowledge of food safety and health regulations, with a commitment to upholding high standards.
  • Ability to handle high-pressure situations and solve problems effectively, with a focus on delivering exceptional results.

We offer a competitive benefits package, including health, dental, and vision coverage, paid time off, and a 401(k) plan with company match. Join our team and be part of a dynamic and growing organization that values diversity, inclusivity, and community involvement.



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