Endpoint Device Management Specialist

1 week ago

Gaithersburg, Maryland, United States Leidos Full time
Job Title: Endpoint Device Management Engineer

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Job Summary:

We are seeking an Endpoint Device Management Engineer to support the Federal Trade Commission (FTC) contract. As a key member of our team, you will work independently in a fast-paced and diverse environment to drive positive operational outcomes and customer service delivery.

Key Responsibilities:
  • Review existing Tier 2 solutions to end point device issues and work with the team to enhance speed to resolution with lessons learned.
  • Support a management team that encourages career development and growth across all levels.
  • Develop and implement cutting-edge solutions to solve complex problems with the right technologies, working through an agile development and release process to support critical customer mission goals.
  • Provide support and consultation on the design, plan, execution, and deployment of M365 workload migrations, ensuring compliance with FISMA, SP800-53 Rev5, and M-22-09 Zero Trust principles.
  • Work independently to achieve day-to-day objectives with significant impact on operational results or project deliverables in endpoint device management and Tier 3 end user support.
Requirements:
  • Bachelor's degree with a minimum 4 years of prior relevant experience or master's degree with a minimum 2 years of prior relevant experience in endpoint device management and Tier 3 end user support.
  • Knowledge and experience with FISMA, SP800-53 Rev5, and M-22-09 Zero Trust principles, and the ability to apply these standards to endpoint device management and Tier 3 end user support.
  • Ability to apply System Engineering principles and processes to endpoint device management and Tier 3 end user support.
  • Strong communication skills to interface with internal and external customers, particularly in providing Tier 3 end user support.
Preferred Qualifications:
  • Advanced degree in a related field such as Computer Science, Information Technology, or Systems Engineering.
  • Professional certifications such as Microsoft Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Messaging Administrator Associate, or similar.
  • Experience with cloud technologies such as Azure, AWS, or Google Cloud.
  • Experience with cybersecurity frameworks and standards such as FISMA, SP800-53 Rev5, and M-22-09 Zero Trust.

Leidos is an Equal Opportunity Employer. We are committed to diversity and inclusion. We are proud to be an Affirmative Action/Equal Opportunity Employer. We are committed to creating a workplace that is inclusive and respectful of all employees. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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