Front Desk Coordinator

3 weeks ago

PT ORANGE FL USA, United States Health Business Solutions Full time

Job Title: Receptionist

Job Summary: As a key member of the Health Business Solutions team, the receptionist plays a vital role in creating a positive and welcoming environment for both internal and external stakeholders.

Key Responsibilities:

  1. Greeting and Welcoming Visitors:
  • Welcome and assist visitors, clients, and employees as they arrive at the office.
  • Direct visitors to the appropriate person or department and provide necessary information.
  • Order catering and plan events as needed for meetings.
Answering and Directing Phone Calls:
  • Manage and route incoming calls to the appropriate individuals or departments.
  • Take accurate messages and ensure timely delivery to the intended recipient.
Administrative Support:
  • Perform various administrative tasks such as photocopying, filing, data entry, and organizing documents.
  • Assist in scheduling appointments and maintaining calendars for key personnel.
Maintaining a Clean and Organized Front Desk:
  • Keep the reception area tidy and presentable.
  • Monitor and replenish office supplies as needed.
Handling Mail and Deliveries:
  • Receive and distribute mail and packages to the appropriate recipients.
  • Coordinate outgoing mail and packages as required.
Providing Information:
  • Offer basic information about the company, its products, and services.
  • Assist in providing directions and information about local amenities.
Security and Access Control:
  • Monitor and control access to the premises.
  • Issue visitor badges and maintain a log of visitors for security purposes.
Communication Liaison:
  • Act as a liaison between different departments and communicate relevant information to the appropriate parties.
Problem Solving:
  • Handle inquiries and resolve issues promptly and professionally.
  • Escalate matters to the appropriate personnel when necessary.
Collaboration:
  • Work collaboratively with other administrative staff to ensure seamless office operations.

Requirements:

  • High school diploma or equivalent; additional qualifications in office administration or a related field are a plus.
  • Proven experience as a receptionist or in a similar role.
  • Excellent communication and interpersonal skills.
  • Proficient in the use of office equipment and computer applications (e.g., Microsoft Office Suite).
  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.
  • Ability to handle stressful situations with composure.
  • Knowledge of basic office procedures and customer service principles.

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