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Retail Sales Representative

2 months ago


Grand Rapids, Michigan, United States C3 Industries Full time

Position: Part-Time Sales Consultant

Location: Grand Rapids, MI

Employment Type: Part-Time

Company Overview:

C3 Industries is a dynamic and innovative company specializing in the cultivation and processing of premium cannabis products. We are dedicated to providing top-tier indoor cannabis flower and extracted goods through our advanced facilities and retail outlets across Michigan and Oregon, with ongoing expansion efforts in additional markets.

At C3 Industries, our employees are our greatest asset. We prioritize local hiring, competitive pay, and opportunities for professional development. Our commitment to community engagement and fostering a diverse and inclusive workplace is paramount.

Role Overview:

We are seeking a dedicated Part-Time Sales Consultant to join our team. This individual will assist customers in navigating their cannabis purchasing journey, ensuring an exceptional level of service.

Key Responsibilities:

  • Welcome customers and conduct initial ID checks.
  • Provide assistance to new customers regarding inquiries and necessary documentation; update customer records in the point of sale (POS) system.
  • Maintain a clean and well-stocked waiting area and sales floor during downtime.
  • Educate customers on cannabis products and help them select appropriate options based on their needs.
  • Efficiently process online orders and assist curbside customers while adhering to state regulations.
  • Address customer concerns professionally and escalate issues to management as necessary.
  • Stay informed about cannabis trends and product knowledge.
  • Utilize and maintain the POS system accurately.
  • Follow company cash handling procedures and manage daily cash responsibilities.
  • Assist with product intake, inventory counts, and regular audits.
  • Comply with all dispensary policies, including state regulations, security measures, and operational protocols.

Qualifications:

  • High school diploma or GED.
  • Strong customer service and communication skills.
  • Basic computer proficiency.
  • Experience as a Budtender is a plus but not mandatory.
  • Familiarity with POS systems is advantageous.
  • Knowledge of cannabis products and their medical benefits.
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Willingness to work flexible hours, including evenings and weekends.
  • Must be at least 21 years old and pass a background check.

Ideal Candidate:

The ideal candidate will possess a keen attention to detail, a passion for the cannabis industry, and a commitment to delivering outstanding customer service. If you are enthusiastic about contributing to a vibrant and growing company, we encourage you to consider this opportunity.