Customer Engagement Representative

2 weeks ago


Irvine, California, United States Morales Brands LLC Full time

Sales Associate

Company: Morales Brands LLC

Overview: We are seeking a driven sales professional to proactively identify and connect with potential customers. Your role will involve delivering comprehensive and tailored solutions to enhance revenue growth, increase customer acquisition, and improve profitability.

Key Responsibilities:

  • Effectively present and promote products/services to both existing and prospective clients.
  • Conduct thorough cost-benefit and needs assessments for current and potential customers.
  • Build, nurture, and sustain positive relationships with clients and business partners.
  • Initiate contact with customer leads through outreach efforts.
  • Resolve customer issues and complaints promptly to ensure maximum satisfaction.
  • Meet established sales targets and objectives within designated timelines.
  • Collaborate with team members and other departments to coordinate sales efforts.
  • Evaluate market potential, track sales performance, and generate status reports.
  • Provide management with insights on customer needs, challenges, interests, competitive landscape, and opportunities for new offerings.
  • Stay informed about industry best practices and promotional trends.
  • Continuously seek improvement through constructive feedback.

Qualifications:

  • Demonstrated experience as a sales representative.
  • Proficient in MS Office applications.
  • Familiarity with Business Relationship Management (BRM) and Customer Relationship Management (CRM) practices, with a focus on building effective professional relationships.
  • Highly motivated and results-oriented with a successful sales track record.
  • Strong skills in selling, communication, and negotiation.
  • Excellent organizational, time management, and prioritization abilities.
  • Capability to create and deliver presentations that cater to the audience's needs.
  • Strong relationship management skills and a willingness to accept feedback.

Preferred:

  • Bachelor's degree or equivalent experience.


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