Current jobs related to Customer Engagement Specialist - Irvine, California - BLU On
-
Director of Customer Engagement and Training
2 weeks ago
Irvine, California, United States AbbVie Full timeJob SummaryThe Associate Director Customer Engagement and Injector Training, BOTOX SMD is accountable for developing, executing and managing Customer educational program offerings and leading HCP engagement planning within BOTOX SMD focused on Spasticity & Training. This role requires a strong understanding of customer needs and preferences, as well as the...
-
Director of Customer Engagement and Training
2 weeks ago
Irvine, California, United States AbbVie Full timeJob DescriptionThe Associate Director – Customer Engagement and Training, BOTOX SMD is responsible for developing and executing customer education programs and leading healthcare professional engagement planning within BOTOX SMD focused on Spasticity & Cervical Dystonia.This role will partner with national and regional societies and organizations to...
-
Customer Marketing Specialist
4 weeks ago
Irvine, California, United States Trusted Tech Team Full timeCustomer Marketing SpecialistTrusted Tech Team is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses.Job SummaryWe are seeking a highly skilled Customer Marketing Specialist to join our team. As a key...
-
Donor Engagement Specialist
1 week ago
Irvine, California, United States In-N-Out Burgers Full timeJob SummaryThe Donor Engagement & Major Gifts Specialist will play a key role in building partnerships with high-net-worth individual donors, corporate partners, and foundations. This position is critical to advancing our department and company goals, aligning with the third part of our mission purpose statement.Key ResponsibilitiesManage a portfolio of...
-
Community Engagement Specialist
3 weeks ago
Irvine, California, United States Amazing Seasun Games Full timeAbout UsAmazing Seasun Games is a leading international game developer dedicated to crafting high-quality gaming experiences across PC, mobile, and console platforms. Our global teams are comprised of industry veterans united by a shared mission to create engaging and immersive video games.Job SummaryWe are seeking a skilled Community Manager to support our...
-
Community Engagement Specialist
1 month ago
Irvine, California, United States Amazing Seasun Games Full timeAbout UsAmazing Seasun Games is a leading international game developer dedicated to crafting high-quality gaming experiences across PC, mobile, and console platforms. Our global teams are comprised of industry veterans united by a shared mission to create innovative and engaging video games. This role will be based out of our US Publishing Headquarters in...
-
Irvine, California, United States AbbVie Full timeJob SummaryWe are seeking a highly skilled Associate Director to lead our Customer Engagement and Injector Training initiatives within the BOTOX SMD team. This role will be responsible for developing and executing educational programs, managing customer relationships, and collaborating with marketing teams to drive product utilization and sales.Main...
-
Employee Engagement Specialist
2 weeks ago
Irvine, California, United States LH Global Consulting Full timeJob DescriptionAt LH Global Consulting, we're seeking a skilled Employee Engagement Associate to drive our company culture forward.Key Responsibilities:Cultivate a Thriving Culture: Develop and implement engaging programs, activities, and events that enhance employee satisfaction and promote a positive work environment.Foster Connections: Facilitate...
-
Irvine, California, United States AbbVie Full timeJob Description:The Associate Director – Customer Engagement and Training will be responsible for developing and executing customer education and training programs for AbbVie's BOTOX SMD product. This role will work closely with the brand team, sales force, and external vendors to create innovative and best-in-class education initiatives that drive product...
-
Sales Associate
2 months ago
Irvine, California, United States The Children's Place Full timeJob Summary:The Customer Experience Specialist will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Customer Experience Specialist will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Customer Experience Specialist...
-
Community Engagement Specialist
2 weeks ago
Irvine, California, United States Amazing Seasun Games Full timeAbout Amazing Seasun GamesWe are an international games developer dedicated to creating high-quality gaming experiences across PC, mobile, and console platforms. Our teams are comprised of industry veterans with a shared mission of delivering exceptional video game experiences.Job SummaryWe are seeking a skilled Community Manager to support our upcoming...
-
Youth Ministry Engagement Specialist
4 weeks ago
Irvine, California, United States Mariners Church Full timeJob SummaryThe High School Campus Engagement Coordinator is a part-time role responsible for connecting with students at local high schools and promoting participation in Mariners Church's youth programs.Key ResponsibilitiesServe as a Missionary on High School CampusesDevelop and implement a customized strategy to reach and serve high school students,...
-
Customer Service Specialist
1 month ago
Irvine, California, United States Thélios Full timeCustomer Service SpecialistThélios is seeking a highly skilled and customer-focused Customer Service Specialist to join our team in Irvine, California. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and online...
-
Irvine, California, United States AbbVie Full timeAbout AbbVieAbbVie is a global biopharmaceutical company dedicated to discovering and delivering innovative medicines and solutions that solve serious health issues. Our mission is to have a remarkable impact on people's lives across various therapeutic areas, including immunology, oncology, neuroscience, and eye care.Job DescriptionThe Associate Director,...
-
Customer Support Specialist
1 week ago
Irvine, California, United States Q CELLS USA Corp. Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Q CELLS USA Corp. As a Customer Support Specialist, you will play a crucial role in providing exceptional customer service and managing administrative tasks.Key ResponsibilitiesPhone-Based Customer SupportAnswering phone inquiries from customers promptly and...
-
Customer Support Specialist
1 month ago
Irvine, California, United States Ultimate Staffing Services Full timeCustomer Support Specialist OpportunityUltimate Staffing Services is seeking a skilled Customer Support Specialist to join our team in Irvine, CA. This is a seasonal position that may extend beyond the initial period, depending on business needs.Key Responsibilities:Deliver exceptional customer service experiences through personalized interactionsManage...
-
Development Associate, School Engagement
4 weeks ago
Irvine, California, United States American Heart Association Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Development Associate to join our School Engagement Team at the American Heart Association. As a key member of our team, you will play a critical role in advancing our mission of championing longer, healthier lives by engaging students, parents, school administrators, and other partners with...
-
Customer Support Specialist
4 weeks ago
Irvine, California, United States Ecotrak Facility Management Software Full timeAbout Ecotrak Facility Management SoftwareWe empower our customers with useful data to make actionable business decisions.Job OverviewAs a Customer Support Specialist, you will support clients of various scale and function on our SaaS product. You will work in tandem with the Operations team to provide the best support and solutions for our clients'...
-
Marketing Specialist
1 month ago
Irvine, California, United States Jobot Full timeMarketing Specialist OpportunityWe are seeking a highly skilled Marketing Specialist to join our team at Jobot. As a Marketing Specialist, you will be responsible for planning, executing, and reporting on digital marketing campaigns to drive business growth and increase brand awareness.About the RoleThis is a hybrid role that requires working in our Irvine...
-
Customer Support Specialist
2 months ago
Irvine, California, United States Insight Global Full timePosition OverviewA prominent client is in search of a Customer Service Representative to enhance their operational team.Key ResponsibilitiesThis role involves delivering exceptional customer service by engaging with franchisees and owners to confirm the successful implementation of software solutions.Prior to the software rollout, you will reach out to...
Customer Engagement Specialist
2 months ago
Position Overview
The Member Support Advocate is a dynamic and engaging individual who thrives in a collaborative environment. This role focuses on onboarding HVAC technicians to become valued members of our rapidly expanding HVAC App and Support Platform, while also providing assistance to current members with their inquiries. A passion for connecting with new individuals and spending significant time on the phone is essential, as you will warmly welcome new members, share insights about our platform, and gather essential information from each interaction.
Department: Customer Experience
Employment Type: Full Time
Compensation: $40,000 - $48,000 / year
Reporting To: Kristina Gill
Key Responsibilities
- Document and manage calls with HVAC technicians to facilitate their onboarding process.
- Guide new members through the features of the platform, ensuring they understand how to utilize them effectively.
- Promote community engagement through initiatives such as our Random Acts of Kindness Program, distributing thoughtful gifts to members.
- Build and maintain relationships with various teams, including Sales, Executives, and Marketing.
- Provide assistance with general inquiries from technicians, offering solutions and information as needed.
- Contribute to the creation of educational content for our Support Platform and social media based on technician interactions.
- Collaborate with the sales team to identify potential leads.
- Support the marketing team by responding to comments and inquiries on social media platforms.
- Monitor and reply to emails and texts with member questions.
- Deliver exceptional and memorable first experiences with our platform.
- Exhibit professionalism in all forms of communication, both verbal and written.
- Foster a friendly and authentic atmosphere, ensuring a pleasant experience for all members.
Skills and Qualifications
- Willingness to learn basic HVAC terminology to enhance communication with technicians.
- Highly sociable, empathetic, and charismatic, with the ability to connect with diverse individuals.
- Enjoyment in engaging with HVAC technicians and explaining platform features.
- Comfortable spending extended periods on the phone.
- Preferred, but not required: 1+ years of experience in customer service, sales, or account management.
- Proficient in social media platforms and user interaction.
- Strong computer skills and familiarity with CRM software and social media tools.
Benefits
- Comprehensive health, dental, and vision coverage.
- Unlimited Personal Time Off.
- Equity options vesting over a four-year period.
About Bluon
Bluon, Inc. is recognized as the largest and fastest-growing community in the HVAC sector, boasting over 85,000 service technicians. We pioneered the innovative replacement refrigerant TdX 20 (R-458A), the sole R-22 alternative that enhances energy efficiency, minimizes greenhouse gas emissions, and prolongs the lifespan of HVAC equipment for property owners. To facilitate product adoption, we developed the industry's first comprehensive support platform, which has evolved into the most extensive database of HVAC units available, providing timely training, tools, and support for HVAC technicians. With Bluon, service technicians gain access to a centralized source for documentation, specifications, and training, ultimately saving time and improving customer relationships.
