Full Time Branch Ambassador- Central Suffolk Area
3 weeks ago
We're seeking a highly motivated and customer-focused Branch Ambassador to join our team at Capital One. As a key member of our branch team, you will play a vital role in delivering an exceptional customer experience and helping our customers achieve their financial goals.
Key Responsibilities- Provide personalized service to customers, answering their questions and addressing their concerns in a professional and courteous manner.
- Process a wide range of transactions, including check cashing, deposits, transfers, and withdrawals, while maintaining a high level of accuracy and attention to detail.
- Monitor and mitigate potential fraud risks, adhering to established operational policies and procedures.
- Collaborate with colleagues to resolve customer inquiries and provide solutions that meet their needs.
- Stay up-to-date on Capital One products and services, using this knowledge to educate customers and promote our offerings.
- High School Diploma or equivalent certification.
- At least 1 year of retail, sales, or customer service experience.
- At least 6 months of cash handling experience.
- Associate's degree.
- 2+ years of retail, sales, or banking experience.
Capital One is a leading financial services company that is committed to helping our customers achieve their financial goals. We offer a comprehensive and competitive benefits package, as well as opportunities for professional growth and development.
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