Customer Service Representative

1 week ago


Ronkonkoma, New York, United States Suffolk Transportation Service, Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suffolk Transportation Service, Inc. as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering calls in a clear, concise, and friendly manner.

Key Responsibilities
  • Provide top-notch customer service, responding to calls in a professional and courteous manner.
  • Work collaboratively with colleagues to ensure seamless customer service.
  • Meet the needs of callers, including bookings, cancellations, and trip verification, while adhering to our company's policies and procedures.
  • Be sensitive to the challenges faced by callers, including sight and hearing impairments, cognitive challenges, and physical limitations.
  • Resolve complex trip requests.
  • Have a strong knowledge of the Long Island, NY geography.
  • Participate in regular map testing to ensure accuracy.
  • Perform general office duties, including data entry and accuracy checks.
Requirements and Qualifications
  • Reliable transportation to and from work.
  • Ability to sit for extended periods of time.
  • Excellent command of the English language.
  • Proficiency in computer skills, including keyboarding.
  • Flexibility to work a variety of shifts, including weekends.
  • Ability to handle high call volumes with a positive attitude.
  • Strong attention to detail.
  • Maintain confidentiality of customer information.
  • Excellent interpersonal skills.
  • Physical presence at the work site is required.


  • Ronkonkoma, New York, United States Suffolk Transportation Service, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suffolk Transportation Service, Inc. as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all...


  • Ronkonkoma, New York, United States Suffolk Transportation Service, Inc. Full time

    Job Title: Call Center AgentSuffolk Transportation Service, Inc. is seeking a highly skilled and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, answering calls in a clear, concise, and friendly manner.Key Responsibilities:Provide top-notch...


  • Ronkonkoma, New York, United States Suffolk Transportation Service, Inc. Full time

    Suffolk Transportation Service, Inc. is seeking a skilled Call Center Agent to join our team. As a key member of our Transit headquarters in Ronkonkoma, NY, you will provide exceptional customer service to our clients. Your primary responsibilities will include answering calls in a clear and concise manner, working cohesively with colleagues, and meeting the...


  • Ronkonkoma, New York, United States Sheltair Aviation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Sheltair Aviation. As a key member of our operations team, you will be responsible for providing exceptional customer service to pilots, passengers, and other stakeholders.Key ResponsibilitiesAssist and provide pilots and...


  • Ronkonkoma, New York, United States Corridor Full time

    Job Title: Customer Support RepresentativeJob Summary:CAMP is seeking a Customer Support Representative to join our team in Ronkonkoma, NY. As a Customer Support Representative, you will be responsible for handling inbound support issues and requests from customers through the ticketing system, phone, and email. You will troubleshoot the issue, resolve it...


  • Ronkonkoma, New York, United States Global Bill and Fulfill Associate Full time

    Job Title: Customer Relations AssociateAt Global Bill and Fulfill Associate, we are seeking a highly skilled and detail-oriented Customer Relations Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer...


  • Ronkonkoma, New York, United States Qosina Corp. Full time

    Job OverviewQosina Corp. is seeking a highly skilled Customer Service Specialist to join our team. As the primary point of contact for customers post-sale, this role is responsible for maintaining customer relationships and communicating customer needs with all internal stakeholders.Key ResponsibilitiesCommunicate with customers via email and phone to...


  • Ronkonkoma, New York, United States Qosina Corp. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Qosina Corp. As a key member of our customer-facing team, you will be responsible for maintaining strong relationships with our customers and ensuring their needs are met.Key Responsibilities:Communicate effectively with customers via email and phone to resolve...


  • Ronkonkoma, New York, United States SLV New York Full time

    About the Role:We are seeking a highly motivated and results-driven Verizon Account Representative to join our team at SLV New York. As a key member of our sales team, you will be responsible for building strong relationships with our clients, identifying their product and service needs, and closing sales.Key Responsibilities:Develop and maintain a deep...


  • Ronkonkoma, New York, United States Global Bill and Fulfill Associate Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Relations Associate to join our team at Global Bill and Fulfill Associate. As a key member of our customer service team, you will be responsible for facilitating the payment of and release of records to requestors (customers).Key ResponsibilitiesRespond to customer inquiries through...


  • Ronkonkoma, New York, United States Prestige Industries Full time

    Prestige Industries is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences while building strong relationships with our clients. Your primary focus will be on handling customer inquiries, resolving issues, and providing product...


  • Ronkonkoma, New York, United States GAT Airline Ground Support Full time

    Job SummaryAs a Customer Service Agent with GAT Airline Ground Support, you will be the first point of contact for passengers, providing exceptional service and support to ensure a smooth airport experience. This role involves checking in and ticketing passengers, escorting them to and from aircraft, and resolving customer complaints in a professional and...


  • Ronkonkoma, New York, United States GAT Airline Ground Support Full time

    Job SummaryAs a Customer Service Agent with GAT Airline Ground Support, you will be the first point of contact for passengers, providing exceptional service and support to ensure a smooth airport experience. This role involves checking in and ticketing passengers, escorting them to and from aircraft, and resolving customer complaints in a professional and...


  • Ronkonkoma, New York, United States GAT Airline Ground Support Full time

    Job SummaryAs a customer service agent with GAT Airline Ground Support, you will be the first point of contact for passengers at the airport. This role encompasses a range of responsibilities, including checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints in a professional and courteous manner.Key...


  • Ronkonkoma, New York, United States CARSTAR Franchising, Inc. Full time

    Customer Service RepresentativeAt CARSTAR Franchising, Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Establish and maintain exceptional customer relationships through effective communication and problem-solving skills.Capture customer sales by gathering prospect information...


  • Ronkonkoma, New York, United States Modern Aviation Full time

    About Modern AviationModern Aviation is a leading provider of fixed-base operator (FBO) services, catering to private and corporate aviation clients. Our company is committed to delivering exceptional service and exceeding customer expectations.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team....


  • Ronkonkoma, New York, United States Campsys Full time

    Job Summary:Campsys is seeking a highly skilled Customer Support Representative to join our team in Ronkonkoma, NY. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Handle inbound support issues and requests from clients through various...


  • Ronkonkoma, New York, United States Prestige Industries Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Prestige Industries. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesProvide timely and effective customer service via...


  • Ronkonkoma, New York, United States Prestige Industries Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Prestige Industries. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key ResponsibilitiesProvide timely and effective responses to customer...


  • Ronkonkoma, New York, United States Prestige Industries Full time

    About Prestige IndustriesWe are a dynamic and growing company that values excellent customer service and relationships. Our team is dedicated to delivering exceptional experiences to our customers, and we are seeking a skilled Customer Service Representative to join our team.Key ResponsibilitiesCustomer Service: Provide timely and professional support to...