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Destination Services Coordinator

2 months ago

Anaheim, California, United States Visit Anaheim Full time
Job Summary

The Destination Services Coordinator is a key member of the Visit Anaheim team, responsible for providing exceptional support to the Destination Services & Events Department. This role involves handling partner requests, providing administrative assistance, and managing special projects.

Key Responsibilities
  • Administrative Support: Assist the Senior Director and Destination Services Manager(s) with daily tasks and projects, ensuring timely completion and attention to detail.
  • Meeting Coordination: Schedule and organize meetings, appointments, and shared calendaring to ensure seamless communication and collaboration.
  • Correspondence and Communication: Support manager(s) with all correspondence, including emails, planning visit itineraries, reports, and partner communications.
  • Inventory Management: Maintain cleanliness and inventory of supplies/collateral at the Restaurant Reservation Desk and Concierge Kiosk, ensuring a professional and welcoming environment for clients.
  • Reporting and Data Analysis: Compile and distribute monthly reports, event schedules/calendars, and data for the CEO, planning visits, and other stakeholders.
  • Relationship Building: Develop and maintain relationships with Visit Anaheim staff, partners, and the hotel community through excellent written and oral communication.
  • Database Management: Utilize a centralized database to maintain account management, entering all notes with specific details of activities and associated documents.
  • Client Referral: Refer clients to partners as needed, ensuring a seamless experience for clients.
  • Task Prioritization: Regularly check in with Manager(s)/Senior Director to prioritize assigned tasks and review pending items.
Requirements

The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. A strong attention to detail and ability to prioritize tasks are essential for success in this role.