Medical Scheduling Coordinator

4 weeks ago


Anaheim, California, United States AltaMed Health Services Full time

**Job Summary:**

We are seeking a highly organized and detail-oriented Medical Scheduling Coordinator to join our team at AltaMed Health Services. As a key member of our Patient Service Center, you will be responsible for scheduling, rescheduling, and canceling appointments for our medical and dental offices.

**Responsibilities:**

  • Adhere to all AltaMed Health Services policies and procedures.
  • Schedule, reschedule, and cancel appointments efficiently and accurately.
  • Monitor the call queue and answer incoming calls in a timely manner.
  • Confirm patient appointments 24-48 hours in advance.
  • Collect and update patient demographic and insurance information.
  • Attend training and meetings as assigned.
  • Relay patient questions and requests to the appropriate person or department.

**Requirements:**

  • High School Diploma or equivalent required.
  • Bilingual English/Spanish preferred.
  • One year of experience in a call center environment preferred.


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