Medical Scheduling Coordinator
4 weeks ago
**Job Summary:**
We are seeking a highly organized and detail-oriented Medical Scheduling Coordinator to join our team at AltaMed Health Services. As a key member of our Patient Service Center, you will be responsible for scheduling, rescheduling, and canceling appointments for our medical and dental offices.
**Responsibilities:**
- Adhere to all AltaMed Health Services policies and procedures.
- Schedule, reschedule, and cancel appointments efficiently and accurately.
- Monitor the call queue and answer incoming calls in a timely manner.
- Confirm patient appointments 24-48 hours in advance.
- Collect and update patient demographic and insurance information.
- Attend training and meetings as assigned.
- Relay patient questions and requests to the appropriate person or department.
**Requirements:**
- High School Diploma or equivalent required.
- Bilingual English/Spanish preferred.
- One year of experience in a call center environment preferred.
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