Customer Service Representative
5 days ago
The Customer Service Specialist will be responsible for providing exceptional customer service to clients, responding to inquiries, and resolving issues in a timely and professional manner. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product and service information to customers
- Process customer payments and resolve billing issues
- Collaborate with internal teams to resolve customer issues
- Associate's degree in business, finance, or a related field
- Strong computer skills, including Microsoft Office and customer relationship management software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong attention to detail and organizational skills
Foundation Finance Company is a leading consumer finance company that provides financing solutions to home improvement contractors. We are committed to providing exceptional customer service and building long-term relationships with our clients.
We offer a competitive salary, medical, dental, and vision benefits, 401(k) with company match, and a casual dress work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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Customer Service Representative
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