Customer Service Representative
3 weeks ago
We are seeking a highly skilled and detail-oriented Customer Processing Specialist to join our team at Foundation Finance Company, LLC. As a key member of our operations team, you will play a critical role in ensuring the smooth processing of customer loans and maintaining high standards of compliance.
Key Responsibilities- Review loan documents for compliance with company policies and applicable regulations.
- Submit loans into the loan system for funding.
- Provide training and support to dealers on document and funding processes.
- Communicate effectively with dealers and internal stakeholders to resolve document issues.
- Assist with business development by building strong relationships with dealers and working closely with the credit and marketing group.
- Associate's degree in business, finance, accounting, or a related field, or 2 years of loan processing or related experience.
- Strong computer skills, including proficiency in Word, Excel, Internet, and email.
- Excellent verbal and written communication skills, with a professional phone presence.
- Ability to work effectively in a fast-paced environment with tight deadlines.
Foundation Finance Company, LLC is a leading consumer finance company that provides flexible financing plans to home improvement contractors nationwide. We are committed to fostering a positive work environment where employees can thrive both personally and professionally. We offer a competitive salary, medical/dental/vision benefits, 401(k) with company match, and a casual dress work environment.
We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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