Customer Service Representative
1 day ago
We are seeking a highly skilled and detail-oriented Customer Processing Specialist to join our team at Foundation Finance Company, LLC. As a key member of our operations team, you will play a critical role in ensuring the smooth processing of loans and maintaining high standards of compliance.
Key Responsibilities- Review loan documents for compliance with company policies and applicable regulations
- Train dealers on completion of loan documents and answer program questions
- Communicate document issues to dealers and assist in resolving them
- Assist with business development by building strong dealer relationships and working closely with the credit and marketing group
To be successful in this role, you will need:
- Associates degree in business, finance, accounting, or a related field, or 2 years of loan processing or related experience
- Strong computer skills, including Word, Excel, Internet, and email
- Strong typing skills and attention to detail
- Professional phone presence and excellent verbal and written communication skills
Foundation Finance Company, LLC is one of the fastest-growing consumer finance companies in the U.S. We work with home improvement contractors nationwide to help them close more sales through the use of flexible financing plans. Our full-spectrum lending approach has driven billions in originations and helped many customers make needed improvements to their homes.
We offer a competitive salary, medical/dental/vision benefits, 401(k) with company match, a casual dress work environment, and much more. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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