Behavioral Health Intake Administrative Assistant III

5 days ago


Kansas City, Missouri, United States Children's Mercy KC Full time

About the Role:

Children's Mercy KC is seeking an experienced Administrative Assistant to join our Developmental and Behavioral Health Services team. As an Administrative Assistant, you will play a critical role in supporting the team's efforts to provide high-quality care to children and teens with developmental, psychiatric, or psychological concerns.

Key Responsibilities:

  • Assist patients and families with necessary paperwork, checking financial forms and other forms for completion and verification.
  • Speak directly with patients and families, when necessary, in a calm and professional manner.
  • Assist with providing community resources to families when necessary.
  • Provide updates on status of patient referral or place on service waitlist directly to patient/family.
  • Collect and enter the information of individuals served into the system in a concise, thorough, and accurate manner.
  • File and/or scan all documents when needed.
  • Coordinate movement of referral upon completion to appropriate queue for scheduling.
  • Maintain current and up-to-date data concerning community services offered, accepted insurance plans, and any other pertinent information.
  • Establishes, modifies, and maintains system for tracking the progress of referrals and service waitlist.
  • Assist with office duties.
  • Upholds positive interpersonal relations among all team members.
  • Use initiative and good, sound judgment.
  • Able to be flexible.

Requirements:

  • HS diploma or equivalent and 1-2 years experience

What We Offer:

Children's Mercy KC offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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