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Behavioral Health Technician-3rd Shift

2 months ago


Kansas City, Missouri, United States Burrell Behavioral Health Full time
Job Summary

The Behavioral Health Technician position is responsible for providing direct and supportive care to clients/patients. Key responsibilities include providing general oversight of day-to-day activities, health monitoring, and intervention/response to crisis situations. The successful candidate will possess a basic understanding of client/patient treatment plans, monitor and document client/patient behavior, and provide a safe, therapeutic, and supportive environment for clients/patients.

Essential Job Functions
  • Admit, supervise, monitor, transfer, and discharge clients/patients.
  • Ensure monitoring of vital signs, signs and symptoms of withdrawal, and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.
  • Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.
  • Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.
  • Maintain accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.
  • Monitor client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.
  • Properly document client's reported blood glucose level as indicated and maintains agency approved equipment per manufacturer's guidelines.
  • Reports medication errors and/or medication discrepancies per agency policy and procedures.
  • Follows Medication Storage and Destruction Policy & Procedure.
  • Screen and monitor clients/patients for signs and symptoms of withdrawal to ensure that safety and recovery needs are being met (when applicable).
  • Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.
Additional Responsibilities
  • Encourage clients/patients to adhere to program expectations and rules in a trauma-informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible.
  • Participate as an active member of the treatment team by helping to identify client's strengths, needs, abilities, and preferences.
  • Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client's behaviors/interactions.
  • Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor.
  • Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.
  • Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.
  • Assist, educate, and redirect clients/patients in performing daily activities as needed.
  • Monitor client activities and document client activities occurring on shifts that are relevant to client's/patient's progress or behavior, including bed check documentation during overnight shifts.
  • Ensure all clients/patients are accounted and present in scheduled activities.
  • Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution-focused approach to issues of concern.
  • Ensure precaution protocols are adhered to and appropriate documentation occurs.
  • Assist in monitoring general health conditions of clients/patients facilitating communications with the supervisor or treatment team in a timely manner.
  • Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned.
  • Provide client/patient transportation as needed to and from appointments.
Requirements
  • High School education OR equivalent and two (2) years responsible employment.
  • Experience in Human Services or related field preferred.
  • Successful completion of background check including criminal record, driving record, and abuse/neglect.
  • Completion of New Hire Orientation within 30 Days of Employment.
  • All training requirements including Relias within two (2) weeks of employment and annually thereafter.
  • First Aid certification within three (3) months of beginning employment and upon renewal date.
  • CPR certification within three (3) months of beginning employment and upon renewal date.
  • Medication Administration according to the program standards.
  • Behavioral Management training completed within thirty (30) days of employment or first available class after start date.
  • Achievement of thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR E 1.
Preferred Qualifications
  • Bachelor's Degree, OR
  • MAADC I or II
Physical Requirements

The physical requirements and working conditions described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

While performing the duties of this job, the Employee is regularly required to stand, walk, and sometimes sit for extended periods of time; the Employee is also required to be able to walk and climb stairs as needed. Frequent kneeling, crouching, bending, and stooping may be required. The Employee must routinely use hands and fingers to write, type, operate a mouse, file documents, and otherwise handle documents. They must talk and hear when responding to in-person and/or phone inquiries. The associate may occasionally lift and/or move up to 50 pounds.

For Residential Care Facility (RCF): Must be able to lift and/or move up to 50 lbs.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability, or veteran status, or to other non-work-related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.