Production Support Specialist

2 days ago


Charlotte, North Carolina, United States BCforward Full time

Job Summary:

BCforward is seeking a highly motivated Production Support Specialist to join our team. As a key member of our Production Services team, you will be responsible for providing technical support and troubleshooting for our ATM network.

Key Responsibilities:

  • Provide exceptional customer service and technical support via phone and email
  • Troubleshoot and resolve technical issues with our ATM network
  • Collaborate with internal teams to ensure seamless operations
  • Stay up-to-date with industry trends and technologies

Requirements:

  • Excellent communication and problem-solving skills
  • Experience with ATM network support and troubleshooting
  • Proficiency in Microsoft Office Suite and ability to navigate multiple applications
  • Strong analytical and technical skills

What We Offer:

  • A comprehensive benefits package, including major medical, HSA, dental, vision, and 401k
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

About BCforward:

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.



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