Product Support Specialist

4 days ago


Charlotte, North Carolina, United States WMH Corporation Full time
About the Role

We are seeking a highly motivated and results-driven Product Support Specialist to join our team at WMH Corporation. As a Product Support Specialist, you will play a critical role in driving business growth and nurturing relationships with our customers.

Key Responsibilities
  • Business Development: Identify and pursue new business opportunities, develop and maintain relationships with key accounts, and negotiate contracts.
  • Sales and Service: Provide exceptional customer service, respond to customer inquiries, and resolve issues in a timely and professional manner.
  • Territory Management: Develop and implement effective territory management strategies to maximize sales and customer satisfaction.
  • Product Knowledge: Stay up-to-date on product offerings, features, and benefits to effectively communicate with customers and identify sales opportunities.
  • Communication: Develop and maintain strong communication skills to effectively interact with customers, colleagues, and management.
Requirements
  • Education: Bachelor's degree in a related field or equivalent experience.
  • Experience: 2+ years of sales and customer service experience in a business-to-business environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in CRM software.
What We Offer
  • Competitive Salary: A competitive salary and commission structure to ensure your success.
  • Benefits: Comprehensive health insurance, paid time off, and a 401(k) plan to support your well-being.
  • Professional Development: Opportunities for training and development to enhance your skills and advance your career.


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