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1 week ago
We are seeking a highly skilled Production Support Analyst to join our team at Centraprise Corp.
Job Summary:The successful candidate will be responsible for providing top-notch support to our production environment, ensuring the smooth operation of our Loan IQ application and other critical systems.
Key Responsibilities:- Proactively monitor and manage the production environment to prevent and resolve issues.
- Investigate and resolve application problems, including job failures, feed management, and monitoring.
- Maintain and create documentation of support policies and procedures.
- Collaborate with development, infrastructure, and platform teams to ensure seamless support.
- Participate in production support rotation and respond to production problems.
- Work weekends or after hours to support critical business initiatives.
- 5+ years of experience in development or production support.
- 5+ years of experience in Oracle Database, SQL Server Database, J2EE, UNIX, Windows, MQ,.Net, and Mule.
- 3+ years of hands-on experience in Loan IQ.
- Excellent problem-solving skills, verbal and written communication skills, and organizational and project management skills.
Centraprise Corp is a leading provider of innovative solutions for the financial industry. We are committed to delivering exceptional support to our clients and are seeking a talented individual to join our team.
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