Production Support Specialist

1 week ago


Charlotte, North Carolina, United States Centraprise Full time
Job Title: Production Support Analyst

We are seeking a highly skilled Production Support Analyst to join our team at Centraprise Corp.

Job Summary:

The successful candidate will be responsible for providing top-notch support to our production environment, ensuring the smooth operation of our Loan IQ application and other critical systems.

Key Responsibilities:
  • Proactively monitor and manage the production environment to prevent and resolve issues.
  • Investigate and resolve application problems, including job failures, feed management, and monitoring.
  • Maintain and create documentation of support policies and procedures.
  • Collaborate with development, infrastructure, and platform teams to ensure seamless support.
  • Participate in production support rotation and respond to production problems.
  • Work weekends or after hours to support critical business initiatives.
Requirements:
  • 5+ years of experience in development or production support.
  • 5+ years of experience in Oracle Database, SQL Server Database, J2EE, UNIX, Windows, MQ,.Net, and Mule.
  • 3+ years of hands-on experience in Loan IQ.
  • Excellent problem-solving skills, verbal and written communication skills, and organizational and project management skills.
About Us:

Centraprise Corp is a leading provider of innovative solutions for the financial industry. We are committed to delivering exceptional support to our clients and are seeking a talented individual to join our team.



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