Loan IQ Product Support Specialist

5 days ago


Charlotte, North Carolina, United States Innova Solutions Full time
Job Title: Loan IQ Product Support Specialist

Innova Solutions is seeking a highly skilled Loan IQ Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing technical support and assistance to customers using our Loan IQ product.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues with the Loan IQ product
  • Collaborate with cross-functional teams to identify and resolve product issues
  • Develop and maintain knowledge of the Loan IQ product and its features

Requirements:

  • 2+ years of experience in a technical support role
  • Strong knowledge of the Loan IQ product and its features
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for providing excellent customer service, please submit your application, including your resume and a cover letter, to [insert contact information].



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