Java Production Support Specialist

2 weeks ago


Charlotte, North Carolina, United States Tata Consultancy Services Full time
Job Description

We are seeking a highly skilled Java Production Support Specialist to join our team at Tata Consultancy Services.

Key Responsibilities:

  • Provide L3 Production Services support for complex technical issues.
  • Work independently to drive resolution of issues and improve system performance.
  • Analyze Java heap and thread dumps to identify root causes of technical issues.
  • Develop and implement automations for routing and common tasks using Python or Ansible.
  • Collaborate with cross-functional teams to resolve technical issues and improve system reliability.

Requirements:

  • 5+ years of experience in Production Support, Performance Testing, and/or related technical environments.
  • Strong analytical skills to determine root cause of technical issues.
  • Experience with monitoring tools such as Splunk, Datadog, or Newrelic.
  • Proficiency in Java and Web technologies, as well as Linux commands and database queries.
  • Previous experience with application performance monitoring tools (Introscope, AppDynamics, Dynatrace) and log aggregation tools (Splunk) is a plus.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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