Commercial Lines Account Manager

22 hours ago


Wheeling, West Virginia, United States Leavitt Group Full time
Job Title: Commercial CSR/Account Manager

Fahey Leavitt in Wheeling, West Virginia, is seeking a skilled Commercial CSR/Account Manager to join their commercial lines team. As a key member of the team, you will provide exceptional support to customers, sales staff, and account executives to develop and retain commercial insurance business.

Key Responsibilities:
  • Maintain accurate customer information in the agency management system, ensuring all changes are properly documented and reflected in the current application.
  • Understand and utilize various company products, underwriting requirements, binding authority, policy forms, and rating software programs.
  • Service existing commercial lines accounts by answering coverage questions, recommending coverages, processing policy changes, taking claim information, submitting documents to the carrier, and verifying received documents.
  • Issue proper insurance verification documents to the insured, resolve customer problems and complaints, and follow up on pending cancellations.
  • Collect agency billed premiums and market new and renewal business.
Qualifications:
  • High school diploma or general education degree (GED)
  • Property & Casualty license required and must be maintained
  • 3 to 5 years of insurance agency experience servicing commercial lines accounts
  • Excellent communication and interpersonal skills
  • Ability to perform work in a dependable, consistent, and timely manner
  • Proficient computer skills, including Microsoft Office Suite
What We Offer:

Fahey-Leavitt Insurance offers a competitive salary between $40,000 and $55,000 DOE and an attractive benefits package, including a health plan, 401(k) with company matching, paid time off, FSA, vision, dental, life insurance, and a wellness program.


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