Executive Director

2 months ago

Matthews, North Carolina, United States Aqua-Tots Swim School Full time
About the Role:

As an Executive Director at Aqua-Tots Swim School, you will be responsible for leading and managing all aspects of our local swim school operation. This includes providing leadership and management in the following areas:

Key Responsibilities:
  • Customer Service and Sales:
    • Ensure that all Front Desk and Aquatic staff adhere to our core values during all staff and customer interactions
    • Maintain a high level of customer engagement and ensure overall customer satisfaction
    • Educate customers in our 'Learn to Swim' program to sell the proper swim lessons to meet their needs
    • Oversee the management of class schedules and ensure that all staff are properly trained and equipped to deliver high-quality lessons
  • Human Resources:
    • Lead the management of staff, including hiring, training, mentoring, assessing, and scheduling
    • Ensure that all staff certifications are properly documented and current
    • Manage your own weekly schedule to accommodate the needs of the school
    • Oversee schedules, attendance, and shift coverage for all staff
  • Staff Management:
    • Build a team environment and promote our company culture among all staff
    • Ensure that all staff provide effective parent and child feedback, addresses concerns, and provides solutions
    • Follow up on any action plans created from staff reports
    • Ensure that staff meetings and in-service training are conducted regularly
  • Facility Management:
    • Ensure that the interior and exterior of the facility meet our brand standards in overall appearance
    • Ensure that the pool, pump room, and pool environment meet our brand standards in overall appearance, safety, and cleanliness
    • Ensure overall school safety for staff and customers
  • Financial/Accounting:
    • Build, manage, and adhere to the school budget
    • Adhere to all required franchise accounting and reporting procedures
    • Process and submit payroll to the accountant
  • Marketing:
    • Implement grassroots, local, and franchise-level marketing campaigns
    • Work with local marketing agencies to execute marketing strategies
    Requirements:
    • High School Graduate or GED equivalent, Bachelor's Degree preferred
    • At least 18 years of age
    • Valid Driver's License
    • Open availability
    • 2 years Management experience preferred
    Preferred Qualifications:
    • Operations experience, including oversight of day-to-day operations, staffing, scheduling, goal-setting, financial, and budgetary responsibility
    • Experience leading a team, including developing, coaching, redirecting, and motivating
    • Strong hospitality skills, including role modeling effective customer service behaviors and engaging with families to form relationships
    • Capable of developing others, including role modeling performance standards and explaining the rationale behind them
    • Influences by example, including setting an appropriate and positive example and maintaining a positive attitude even when times are challenging
    • Pays attention to detail, including using and maintaining a process to monitor performance and identifying mistakes by carefully attending to subordinates
    • Team Building, including motivating the team by effectively communicating goals and the rationale for those goals
    • Communicates Effectively, including consistently speaking and writing clearly and using appropriate language
    • Strong Social Skills, including engaging eye contact, smiling, excellent posture and body language, and interacting in a professional manner and showing genuine interest

  • Executive Director of Operations

    2 months ago

    Matthews, North Carolina, United States Holiday by Atria - Willow Grove Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director of Operations to join our team at Holiday by Atria - Willow Grove. As a key member of our leadership team, you will be responsible for the day-to-day operations of our community, including full profit and loss responsibility.Key ResponsibilitiesPartner with the Regional Vice...

  • Project Director

    2 weeks ago

    Matthews, North Carolina, United States Elevation Church Full time

    Project ManagerElevation Church is seeking a highly skilled and motivated Project Manager to join our team. As a key member of our creative staff, you will be responsible for planning and executing creative assets for social media campaigns, working closely with our Social Media Managers and Creatives to ensure seamless execution.ResponsibilitiesDevelop and...

  • Marketing Director

    3 weeks ago

    Matthews, North Carolina, United States CRG Full time

    Marketing ManagerCRG is seeking a highly skilled Marketing Manager to join their team in Matthews, NC. As a key member of the marketing team, you will be responsible for developing and executing comprehensive marketing campaigns to elevate the brand and drive property sales.Key Responsibilities:Develop and implement marketing strategies to promote luxury...

  • Marketing Director

    2 weeks ago

    Matthews, North Carolina, United States CRG Full time

    Marketing ManagerOur client, a leading online luxury real estate auction platform, is seeking a seasoned Marketing Manager to join their team in Matthews, NC. As a key member of the marketing team, you will be responsible for developing and executing comprehensive marketing campaigns to elevate the brand and drive property sales.Key Responsibilities:Develop...

  • Behavioral Health Technician

    2 weeks ago

    Matthews, North Carolina, United States Midwood Addiction Treatment Full time

    Job Summary:We are seeking a dedicated and responsible individual to join our team as a Behavioral Health Technician (BHT). As a BHT, you will play a crucial role in ensuring the smooth day-to-day operations of our clinical program.Main Responsibilities:Complete daily assignments as directed, fulfilling responsibilities as a Behavioral Health...

  • Behavioral Health Specialist

    2 weeks ago

    Matthews, North Carolina, United States Midwood Addiction Treatment Full time

    Job Summary:We are seeking a dedicated and responsible individual to join our team as a Behavioral Health Technician (BHT). As a BHT, you will play a crucial role in ensuring the smooth day-to-day operations of our clinical program.Main Responsibilities:Complete daily assignments as directed, fulfilling responsibilities as a Behavioral Health...

  • Behavioral Health Specialist

    1 month ago

    Matthews, North Carolina, United States Midwood Addiction Treatment Full time

    Job SummaryWe are seeking a dedicated and responsible individual to join our team as a Behavioral Health Technician (BHT) at Midwood Addiction Treatment. As a BHT, you will play a crucial role in ensuring the smooth day-to-day operations of our clinical program.Main ResponsibilitiesComplete daily assignments as directed, fulfilling responsibilities as a...

  • Behavioral Health Technician

    2 weeks ago

    Matthews, North Carolina, United States Midwood Addiction Treatment Full time

    Job SummaryWe are seeking a dedicated and responsible individual to join our team as a Behavioral Health Technician (BHT). As a BHT, you will play a crucial role in ensuring the smooth day-to-day operations of our clinical program.Main ResponsibilitiesComplete daily assignments as directed, fulfilling responsibilities as a Behavioral Health...

  • Behavioral Health Specialist

    1 month ago

    Matthews, North Carolina, United States Midwood Addiction Treatment Full time

    Job SummaryWe are seeking a dedicated and responsible individual to join our team as a Behavioral Health Technician (BHT) at Midwood Addiction Treatment. As a BHT, you will play a crucial role in ensuring the smooth day-to-day operations of our clinical program.Main ResponsibilitiesComplete daily assignments as directed, fulfilling responsibilities as a...

  • Swim School Operations Director

    2 months ago

    Matthews, North Carolina, United States Aqua-Tots Swim School Full time

    Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our swim school operations. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of our facility, providing exceptional customer service, and driving business growth.Key Responsibilities:Customer Service and Sales:...

  • Community Operations Manager

    2 months ago

    Matthews, North Carolina, United States Holiday by Atria - Willow Grove Full time

    About the RoleWe are seeking an experienced and results-driven Executive Director of Operations to join our team at Holiday by Atria - Willow Grove. As a key member of our leadership team, you will be responsible for the day-to-day operations of our community, driving business growth, and ensuring exceptional resident and employee experiences.Key...

  • Supply Chain Operations Executive Director

    2 weeks ago

    Matthews, Georgia, United States Wellstar Health System, Inc. Full time

    Job Title: Supply Chain Operations Executive DirectorWellstar Health System, Inc. is seeking an experienced Supply Chain Operations Executive Director to lead our supply chain operations team. This role is responsible for developing and implementing operational goals, metrics, and policies and procedures for supply chain teams at various sites.Key...

  • Regional Director

    1 month ago

    Matthews, United States Truliant Federal Credit Union Full time

    Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.Our...

  • Executive Culinary Officer

    1 week ago

    Matthews, Missouri, United States Ambriant at Austin Village Full time

    Job Summary:The Ambriant at Austin Village is seeking a highly skilled and experienced Culinary Operations Director to oversee the food preparation and cooking in our kitchen. The ideal candidate will have a strong background in culinary arts and excellent leadership skills to manage and train kitchen staff.Key Responsibilities: Prepare meals and food to...

  • Director of Childcare Operations

    1 month ago

    Matthews, United States Christ Our Shepherd Ministries (COSKids) Full time

    About Us: Join our vibrant community at COSKids Child Development Campus, where we strive to provide a nurturing and enriching environment for children and families. We’re looking for a passionate leader who shares our vision and commitment to the healthy development of children and families.What We’re Looking For: We seek a dedicated and experienced ...

  • Director of Childcare Operations

    1 month ago

    Matthews, United States Christ Our Shepherd Ministries (COSKids) Full time

    About Us: Join our vibrant community at COSKids Child Development Campus, where we strive to provide a nurturing and enriching environment for children and families. We’re looking for a passionate leader who shares our vision and commitment to the healthy development of children and families.What We’re Looking For: We seek a dedicated and experienced ...

  • Director of Childcare Operations

    1 month ago

    Matthews, United States Christ Our Shepherd Ministries (COSKids) Full time

    About Us: Join our vibrant community at COSKids Child Development Campus, where we strive to provide a nurturing and enriching environment for children and families. We’re looking for a passionate leader who shares our vision and commitment to the healthy development of children and families.What We’re Looking For: We seek a dedicated and experienced ...

  • Sales Director

    4 weeks ago

    Saint Matthews, Kentucky, United States Carter'sOshKosh Full time

    Job Title: Sales ManagerAt Carter's, we're committed to creating a diverse and inclusive work environment that fosters growth and development for our employees. As a Sales Manager, you will play a critical role in driving sales and revenue growth while upholding our company's mission, vision, and values.Key Responsibilities:Oversee the overall productivity...

  • Regional Director

    2 weeks ago

    Matthews, NC, United States Truliant Federal Credit Union Full time

    Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.Our...

  • Pharmacy Manager

    4 weeks ago

    Matthews, United States Harris Teeter Full time

    Position Summary: Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour, pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable...

  • Pharmacy Manager

    4 weeks ago

    Matthews, United States Harris Teeter Full time

    Position Summary: Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour, pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable...

  • Pharmacy Manager

    3 weeks ago

    Matthews, United States Harris Teeter Full time

    Position Summary: Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour, pharmacist and work to satisfy every customers needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable...

  • Pharmacy Manager

    4 weeks ago

    Matthews, United States Harris Teeter Full time

    Position Summary: Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour, pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable...

  • Pharmacy Manager

    3 weeks ago

    Matthews, United States Harris Teeter Full time

    Position Summary: Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour, pharmacist and work to satisfy every customer's needs by exceeding their expectations and making every shopping visit an enjoyable and remarkable experience. Take responsibility of the overall operation of the pharmacy, maximizing controllable...