Swim School Operations Director
2 months ago
We are seeking a highly skilled and experienced General Manager to lead our swim school operations. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of our facility, providing exceptional customer service, and driving business growth.
Key Responsibilities:- Customer Service and Sales: Ensure all staff adhere to our core values during interactions with customers, maintain high customer engagement, and ensure overall customer satisfaction.
- Human Resources: Lead staff management, including hiring, training, mentoring, assessing, and scheduling of all staff.
- Facility Management: Ensure the interior and exterior of the facility meet our brand standards, maintain pool and facility safety, and review incident reports.
- Financial/Accounting: Build, manage, and adhere to the school budget, process payroll, and adhere to franchise accounting procedures.
- Marketing: Implement grassroots, local, and franchise-level marketing campaigns, and work with local marketing agencies to execute marketing strategies.
- Education: High School Graduate or GED equivalent, Bachelor's Degree preferred.
- Experience: At least 18 years of age, valid driver's license, and 2 years of management experience preferred.
- Skills: Strong hospitality skills, capable of developing others, influences by example, pays attention to detail, team building, and communicates effectively.
- Operations experience: Oversight of day-to-day operations, staffing, scheduling, goal-setting, financial, and budgetary responsibility.
- Leadership experience: Developing, coaching, redirecting, and motivating a team.
We offer a competitive salary and benefits package. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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Executive Director
2 months ago
Matthews, North Carolina, United States Aqua-Tots Swim School Full timeAbout the Role:As an Executive Director at Aqua-Tots Swim School, you will be responsible for leading and managing all aspects of our local swim school operation. This includes providing leadership and management in the following areas:Key Responsibilities:Customer Service and Sales:Ensure that all Front Desk and Aquatic staff adhere to our core values...
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Front Desk Receptionist
1 month ago
Matthews, North Carolina, United States Aqua-Tots Swim School Full timeJob Opportunity at Aqua-Tots Swim SchoolWe are seeking a motivated and passionate individual to join our team as a Front Desk Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service to our families and ensuring a smooth and enjoyable experience for all.Key Responsibilities:Greet families with a smile and...
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Water Safety Instructor
2 weeks ago
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Water Safety Instructor
2 weeks ago
Matthews, North Carolina, United States Aqua-Tots Swim School Full timeJob OverviewAqua-Tots Swim School is seeking a highly motivated and passionate Water Safety Instructor to join our team in Matthews. As a Water Safety Instructor, you will play a vital role in teaching children of all ages how to become safe and confident swimmers.Key Responsibilities:Teach Aqua-Tots Curriculum to kids aged 4 months to 12 years oldProvide...
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Water Safety Instructor
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Matthews, North Carolina, United States Aqua-Tots Swim School Full timeJob OpportunityAqua-Tots Swim School is seeking a motivated and passionate individual to join our team as a Water Safety Instructor. As a key member of our team, you will play a vital role in teaching children of all ages how to become safe and confident swimmers.Responsibilities:Teach Aqua-Tots Curriculum to children aged 4 months to 12 years oldProvide...
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Water Safety Instructor
2 weeks ago
Matthews, North Carolina, United States Aqua-Tots Swim School Full time{"h1":{"text":"Water Safety Instructor - Matthews"}},At Aqua-Tots Swim School, we're dedicated to teaching children the skills they need to become safe and confident swimmers for life. Our Water Safety Instructor role is a key part of this mission, and we're looking for a motivated and passionate individual to join our team.As a Water Safety Instructor,...
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General Manager
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Customer Service Representative
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